Service of Process Specialist

Magna Legal Services

. Communicate with clients and process servers by phone and email regarding assignments, instructions, status updates, and related questions.

Posted 9/29/2026full-timeAlbany • New York • United StatesJuniorMid-Level💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing service assignments, including preparation and submission to the New York Secretary of State, while ensuring compliance with legal documentation requirements. Strong organizational and communication skills are essential for effectively coordinating with clients and process servers.

Highest-signal resume keywords

Service Of Process ExperienceNew York Secretary Of State Submission ProceduresLegal Terminology FamiliarityAttention To DetailStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document PreparationData EntryProofreadingAffidavit PreparationTyping Speed Of 50 WPMAssignment ManagementClient CommunicationRecord KeepingProblem SolvingTime Management

Soft Skills

Organizational SkillsDependable Work HabitsAdaptabilityFollow-Up Skills

Industry Keywords

Legal ServicesProcess ServingAttorney ServiceRecords RetrievalCourt-Related DocumentsStatutory FeesEntity SearchesEChecksClient RequirementsService Expectations

About the role

Key responsibilities & impact

Communicate with clients and process servers by phone and email regarding assignments, instructions, status updates, and related questions.
Review incoming service requests and supporting documents for completeness and accuracy.
Manage large batches of time-sensitive Secretary of State assignments from preparation through completion.
Prepare Secretary of State submissions, cover sheets, entity searches, eChecks, and statutory fees.
Travel to and personally complete service assignments at the New York Secretary of State’s Albany office during regular business hours.
Update assignments, maintain documentation, and coordinate post-service mailings.
Prepare proofs and affidavits of service and other routine legal documents.
Prepare service documents through data entry, scanning, copying, organizing, and uploading files.
Dispatch assignments to process servers based on availability, location, deadlines, and client requirements.
Monitor active assignments, follow up with process servers, and respond to client status inquiries.
Maintain accurate assignment records and update internal systems.
Review completed documents for accuracy, consistency, and compliance with client instructions.
Track client requirements, deadlines, and service expectations.
Identify missing information or potential issues and escalate them when necessary.
Assist with client-service, administrative, and back-office responsibilities as needed.

Requirements

What you’ll need

At least two years of relevant professional experience in an attorney service, process serving company, private investigations company, records retrieval company, law firm, or similar legal services environment is required.
Prior service of process experience is required.
Prior experience personally completing service assignments at the New York Secretary of State’s Albany office is preferred, including familiarity with its submission procedures, cover sheets, entity searches, statutory fees, eChecks, and documentation requirements.
Must live within reasonable driving distance of the New York Secretary of State’s Albany office.
Must have reliable transportation and meet Magna Legal Services’ applicable driving and insurance requirements.
Must be available to complete in-person assignments during the Secretary of State’s regular business hours.
Familiarity with legal terminology, court-related documents, and service of process procedures.
Ability to type accurately at a minimum speed of 50 words per minute.
Strong written and verbal communication skills.
Excellent attention to detail and commitment to producing accurate work.
Ability to manage multiple assignments, priorities, and deadlines in a fast-paced environment.
Strong organizational, problem-solving, and follow-up skills.
Ability to learn new systems and procedures quickly, retain information, and adapt to changing business needs.
Dependable work habits and consistent attendance.
Associate’s degree or higher preferred, but not required.
Candidates without prior service of process experience or the ability to travel to the New York Secretary of State’s Albany office as required will not be considered.