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Patient Access Representative – Imaging
MaineGeneral Health. Meet with patients or caregivers to exchange necessary information and documentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and customer service skills while efficiently managing patient registration and billing processes. Proficient in accurately entering demographic and clinical information in a medical office setting.
Highest-signal resume keywords
Customer Service ExperienceCommunication SkillsPatient RegistrationComputer LiteracyInsurance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryBilling Information ManagementDemographic Information EntryKeyboarding Skills
Soft Skills
Interpersonal SkillsProblem-Solving Skills
Tools & Technologies
Registration System
Industry Keywords
Medical Office SettingCo-PaysDeductiblesCoinsurance
About the role
Key responsibilities & impact- Meet with patients or caregivers to exchange necessary information and documentation
- Explain processes and address concerns and questions
- Communicate with unit staff and other appropriate personnel to exchange information and determine placement
- Determine and accept required payments, including co-pays, deductibles, and coinsurance, or refer patients to financial counselors
- Obtain and accurately enter demographic, billing, and clinical information into the registration system in a timely manner
Requirements
What you’ll need- Extensive customer service experience
- Excellent and demonstrated communication skills
- Computer literacy
- 1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred
- Ability to keyboard accurately and quickly
- Basic insurance knowledge preferred
Benefits
Comp & perks- Quality health, dental, and vision benefits
- Wellness programs and resources
- Industry-leading leave for new parents
- Generous earned time plan for holidays, vacation, family time, and personal needs
- Employee Assistance Program for employees and household members
- Payactiv early wage access
- Tuition reimbursement
- Up to 2% of eligible pay in 403(b) company-matching contributions
- Additional 2% in the 401(a) retirement income plan
- Three insurance plans covering death, terminal illness, or serious accidental injury
- Short-term and long-term disability insurance
- Leadership-supported programs and learning and development resources
- Career mobility opportunities