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Patient Access Representative – Imaging Department
MaineGeneral Health. Perform financial clearance, registration, and clerical duties associated with point-of-service services in the Imaging department .
Posted 9/29/2026part-timeWaterville • Maine • United StatesMid-LevelSenior💰 $18 - $32 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient registration and financial clearance processes, ensuring accurate data entry and effective communication with patients and healthcare staff. Proficient in handling insurance verification and addressing patient inquiries in a medical office environment.
Highest-signal resume keywords
Patient Registration ExperienceInsurance VerificationCustomer Service ExperienceCommunication SkillsComputer Literacy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryFinancial ClearanceMedical Necessity VerificationBilling Information ManagementPrecertification/Authorization
Soft Skills
Interpersonal SkillsProblem-SolvingAttention to Detail
Tools & Technologies
Registration System
Industry Keywords
Medical Office SettingPatient CareClerical DutiesCo-PaysDeductiblesCoinsurance
About the role
Key responsibilities & impact- Perform financial clearance, registration, and clerical duties associated with point-of-service services in the Imaging department
- Meet with patients or caregivers to exchange necessary information and documentation
- Explain processes and address concerns and questions
- Communicate with unit staff and other appropriate personnel to exchange information and determine placement
- Verify insurance benefits and obtain precertification/authorization
- Ensure verification of medical necessity as necessary
- Determine and accept required payments, including co-pays, deductibles, and coinsurance, or refer patients to financial counselors
- Obtain and accurately enter demographic, billing, and clinical information into the registration system
Requirements
What you’ll need- Extensive customer service experience
- Excellent and demonstrated communication skills
- Computer literacy
- 1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred
- Ability to keyboard accurately and quickly
- Basic insurance knowledge preferred
Benefits
Comp & perks- Quality health, dental, and vision benefits
- Wellness programs and resources
- Industry-leading leave for new parents
- Generous earned time plan, including holidays, vacation, and personal time
- Employee Assistance Program for employees and anyone in their household
- Payactiv early wage access
- Tuition reimbursement
- Up to 2% of eligible pay in 403(b) company-matching contributions
- Additional 2% in the 401(a) retirement income plan
- Three insurance plans for death, terminal illness, or serious accidental injury
- Short-term and long-term disability insurance
- Leadership-supported programs and learning and development resources
- Career mobility opportunities