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Community Manager, DEV – Full-Time
Major League Hacking. Act as the day-to-day steward of the DEV developer community .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong community engagement and moderation skills, with a focus on content curation and quality control. Proficient in utilizing AI tools to enhance community interactions and support, while effectively managing feedback and escalations.
Highest-signal resume keywords
Community ModerationContent CurationAI Tool UtilizationStrong Writing SkillsDEV Community Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ModeratingSetting Up BotsBuilding AutomationsCurating ContentUnderstanding GitHub Issue Lifecycle
Soft Skills
Decision MakingInstincts for Curating Content
Tools & Technologies
AI ToolsDiscordReddit
Industry Keywords
DEV CommunityCommunity Support ChannelsEditorial RoundupsEmail Marketing
About the role
Key responsibilities & impact- Act as the day-to-day steward of the DEV developer community
- Be active on DEV daily by reading, commenting, reacting, posting, and learning its culture and engaged members
- Own DEV moderation, establish platform standards, make final decisions on difficult cases, and work with volunteer moderators
- Monitor and manage community support channels and inboxes
- Identify influential contributors, recurring concerns, and emerging community issues
- Route feedback, bug reports, feature requests, and escalations to appropriate internal teams
- Recruit technical writers and contributors from the developer ecosystem to the DEV platform
- Oversee or support MLH's presence on Reddit and other relevant community platforms
- Curate community content through editorial roundups, newsletters, and email marketing
- Recognize valuable contributions, elevate content quality, and maintain a consistent brand voice
- Use AI tools to accelerate community and content work while applying judgment and quality control
- Build connections between the MLH and DEV communities and represent community needs inside MLH
Requirements
What you’ll need- Active, established member of the DEV community with a history of contributing to and engaging on the platform
- A DEV profile with established history is required
- Experience moderating, setting up bots, building automations, or helping run a Discord server
- Familiarity with Reddit and other online communities
- Strong writing and editing skills
- Strong instincts for curating content
- Understanding of the lifecycle of a community-reported GitHub issue, from report to fix
- Ability to make good decisions in ambiguous situations, including moderation decisions, content concerns, and support escalations
- Experience using AI tools as a starting point, then improving, curating, and adapting their output
- At least four hours of overlap with US Eastern Time each workday
Benefits
Comp & perks- Stock options
- Medical, dental, and vision benefits
- 401K
- Unlimited PTO
- Travel opportunities