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Application Scientist
Malvern Panalytical. Act as the subject matter expert for Malvern Panalytical's XRF solutions, particularly energy dispersive XRF systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Energy Dispersive XRF Systems and provides comprehensive technical support, training, and application consulting. Capable of delivering impactful presentations and developing technical strategies to enhance customer engagement and satisfaction.
Highest-signal resume keywords
Energy Dispersive XRF SystemsTechnical SupportCustomer TrainingScientific PresentationsLaboratory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Laboratory ExperienceAnalytical SkillsTechnical WritingApplication ConsultingQuality ControlSpectroscopic InstrumentationData AnalysisCRM SystemsMicrosoft ApplicationsScientific Research
Soft Skills
Communication SkillsProblem-SolvingRelationship BuildingOrganizational SkillsTeam Collaboration
Tools & Technologies
SalesforceXRDLaser DiffractionDynamic Light ScatteringGPC/SECBorate FusionAAICP
Certifications & Qualifications
Master's Degree in ChemistryMaster's Degree in EngineeringMaster's Degree in Materials ScienceMaster's Degree in Metallurgy
Industry Keywords
Materials IndustryMiningChemicalsMetalsPharmaceuticalsBattery TechnologyAdvanced MaterialsISO 9001ISO 14001ISO 45001
About the role
Key responsibilities & impact- Act as the subject matter expert for Malvern Panalytical's XRF solutions, particularly energy dispersive XRF systems
- Support sales teams by developing technical strategies, participating in customer meetings, and delivering product demonstrations
- Perform pre-sales sample analysis and communicate findings through technical reports, presentations, and customer consultations
- Deliver customer training, commissioning, and post-installation application support remotely and on-site
- Collaborate with Account Managers and Inside Sales teams to advance and win strategic opportunities
- Present scientific seminars, webinars, customer workshops, conference presentations, and technical papers
- Share application knowledge globally and contribute to colleague development and training
- Provide expert troubleshooting assistance for customer application challenges with Customer Support teams
- Create technical content including application notes, webinars, testimonials, and marketing materials
- Maintain accurate customer and opportunity information in Salesforce
- Support internal projects, new product introductions, and market development initiatives
- Gather competitive intelligence and customer feedback to shape product and market strategies
- Ensure compliance with ISO 9001, ISO 14001, ISO 45001, laboratory safety requirements, and applicable HSE practices
- Maintain laboratory resources and demonstration equipment
- Travel throughout North America to support customers, conferences, exhibitions, demonstrations, and training activities
Requirements
What you’ll need- Master's degree in Chemistry, Engineering, Materials Science, Metallurgy, or a related scientific discipline required
- Minimum 3-5 years of laboratory, industrial, academic, research, or product development experience
- Minimum 3 years of hands-on experience with energy dispersive XRF systems or closely related spectroscopic instrumentation
- Strong scientific problem-solving and analytical skills
- Ability to present technical concepts effectively to customers, colleagues, and scientific audiences
- Experience delivering customer-facing technical support, training, or application consulting
- Strong written and verbal communication skills in English
- Ability to build credibility and relationships with customers, sales teams, and scientific stakeholders
- Strong organizational and computer skills, including CRM systems and Microsoft applications
- Willingness to travel approximately 50% overnight throughout North America
- Ability and willingness to relocate to the Massachusetts area or spend 6-8 months in the Westborough area during onboarding and product training
- Experience in a technical commercial, applications, sales support, or field scientist role
- Experience supporting quality control or quality assurance laboratory environments
- Knowledge of materials, mining, chemicals, metals, pharmaceuticals, battery, and advanced materials industries
- Experience with complementary analytical technologies such as XRD, Laser Diffraction, Dynamic Light Scattering (DLS), GPC/SEC, Borate Fusion, AA, or ICP
- Experience preparing and publishing scientific papers, posters, or conference presentations
- Understanding of customer buying behaviors and consultative sales processes
Benefits
Comp & perks- Hybrid/home-based work arrangement within the NORAM region
- Approximately 50% overnight travel
- Customer training, commissioning, and application support opportunities
- Professional development through participation in product training, scientific seminars, webinars, conferences, and technical presentations
- Collaboration with global Applications organization and colleagues
- Exposure to new product introductions and market development initiatives