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Manex AI

VP Customer Success

Manex AI

. Lead and oversee complex customer projects from pilot to global rollout .

Posted 10/14/2026full-timeMunich • GermanyLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex customer projects, driving project management, and fostering cross-functional collaboration. Proficient in building long-term relationships with enterprise stakeholders and delivering measurable impacts in manufacturing and production processes.

Highest-signal resume keywords
Project ManagementCross-Functional Team LeadershipCustomer Relationship ManagementBusiness DevelopmentFluency in German and English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Industrial EngineeringMechanical EngineeringAI UnderstandingSoftware KnowledgeProduction Processes
Soft Skills
Strategic MindsetAnalytical ThinkingHigh MotivationPersonal Responsibility
Industry Keywords
ConsultingAutomotiveManufacturingTechCustomer Impact Team

About the role

Key responsibilities & impact
  • Lead and oversee complex customer projects from pilot to global rollout
  • Drive project management and coordinate integrations across industries
  • Guide and mentor sales, operations, and technology stakeholders within cross-functional project teams
  • Build and strengthen long-term customer relationships with enterprise stakeholders from shop floor to C-level
  • Strategically expand and manage the Customer Impact Team
  • Participate actively in the strategic development of the business model and product
  • Deliver measurable impact on the factory floor and build autonomous factories with customers

Requirements

What you’ll need
  • Degree in Industrial Engineering, Mechanical Engineering, or similar
  • 5 to 10 years of professional experience in consulting, automotive, manufacturing, or tech
  • Good understanding of AI, software, and production processes
  • Proven ability to lead cross-functional teams and orchestrate stakeholders
  • Business-fluent in German and English
  • Based in Munich or willing to relocate
  • High level of personal responsibility, strategic and analytical mindset, strong drive, and high motivation

Benefits

Comp & perks
  • Top-of-market compensation with equity package
  • Opportunity to lead a top-tier team
  • Best-in-class network across Europe and the US
  • Fast-paced environment backed by leading investors and organizations