Bilingual Immigration Intake Coordinator – English, Spanish

Mangone Law Firm, LLC

. Coordinate the Intake team, ensuring every Qlead is fully collected and logged in CampLegal within 24 hours .

Posted 10/13/2026full-timeRemote • Colombia, Mexico, Nicaragua, Ecuador, PeruMid-LevelSenior💰 $14 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in coordinating team activities, ensuring compliance with deadlines and quality standards while effectively managing client information collection and process improvements.

Highest-signal resume keywords

Team CoordinationDeadline ComplianceAttention To DetailProcess ImprovementExcellent Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Sound JudgmentProfessional AttitudeResilience

Tools & Technologies

CampLegal

Industry Keywords

Client IntakePre-Consultation NotesImmigration StatusDocumentationQualifying FactorsHardshipsQuality Standards

About the role

Key responsibilities & impact

Coordinate the Intake team, ensuring every Qlead is fully collected and logged in CampLegal within 24 hours
Oversee deadline compliance and quality standards, reviewing the team's work and correcting deviations promptly
Prepare and review actionable pre-consultation notes covering immigration status, documentation, qualifying factors, hardships, and relevant history
Identify and propose process improvements
Train the team and raise the overall standard of work
Collaborate closely with the Client Intake team, providing direction and guidance to ensure consistency from Qlead to active client

Requirements

What you’ll need

Prior experience leading or coordinating a team, overseeing day-to-day work, deadline compliance, and the quality of information collected
Proven experience collecting client information completely and accurately ahead of each consultation
Strong attention to detail and sound judgment to review the team's work, catch errors or gaps, and identify areas for process improvement
Excellent communication skills to give feedback and direction to your team and ensure clear, actionable pre-consultation notes
Ability to work under pressure, managing multiple cases and people at once while maintaining a professional, resilient attitude
Flexible schedule and willingness to work various shifts as needed

Benefits

Comp & perks

Ongoing professional development to keep growing your skills and advancing your career
A dynamic, challenging work environment where your talent will be recognized and rewarded
The chance to make a meaningful difference — helping people achieve their dreams of a better life in the United States
Paid Time Off after twelve months