Bilingual Intake Coordinator, English-Spanish

Mangone Law Firm, LLC

. Coordinate the Intake team, ensuring every Qlead is fully collected and logged in CampLegal within 24 hours.

Posted 9/20/2026full-timeRemote • Colombia, Mexico, Ecuador, ChileMid-LevelSenior💰 $10 - $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in coordinating teams and ensuring compliance with quality standards while effectively managing client information collection. Exhibits excellent communication skills to provide actionable feedback and maintain a professional demeanor under pressure.

Highest-signal resume keywords

Team CoordinationDeadline ComplianceAttention To DetailProcess ImprovementClient Information Collection

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Communication SkillsSound JudgmentAbility To Work Under Pressure

Tools & Technologies

CampLegal

Industry Keywords

Client IntakePre-Consultation NotesQuality StandardsQlead

About the role

Key responsibilities & impact

Coordinate the Intake team, ensuring every Qlead is fully collected and logged in CampLegal within 24 hours.
Oversee deadline compliance and quality standards, reviewing the team's work and correcting deviations promptly.
Prepare and review actionable pre-consultation notes that equip the consultant with useful data to close the sale: immigration status, documentation, qualifying factors, hardships, and relevant history.
Identify and propose process improvements, training your team and raising the overall standard of work.
Collaborate closely with the Client Intake team, providing direction and guidance to ensure consistency across the full journey from Qlead to active client.

Requirements

What you’ll need

Prior experience leading or coordinating a team, overseeing day-to-day work, deadline compliance, and the quality of information collected.
Proven experience collecting client information completely and accurately ahead of each consultation.
Strong attention to detail and sound judgment, to review the team's work, catch errors or gaps, and identify areas for process improvement.
Excellent communication skills, both to give feedback and direction to your team and to ensure clear, actionable pre-consultation notes.
Ability to work under pressure, managing multiple cases and people at once while maintaining a professional, resilient attitude.
Availability: Flexible schedule — you're willing to work various shifts as needed.

Benefits

Comp & perks

Ongoing professional development to keep growing your skills and advancing your career
A dynamic, challenging work environment where your talent will be recognized and rewarded
The chance to make a meaningful difference — helping people achieve their dreams of a better life in the United States
Paid Time Off after twelve months