Global Case Manager

Manifest OS

. Manage global immigration cases end-to-end within contractual SLAs across multiple jurisdictions .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing global immigration cases across multiple jurisdictions, ensuring compliance with SLAs and KPIs while effectively communicating with stakeholders. Proficient in case management, legislative monitoring, and implementing process improvements to enhance operational efficiency.

Highest-signal resume keywords

Global Immigration Case ManagementSLA and KPI DeliveryStakeholder CommunicationLegislative MonitoringWorkflow Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementWork PermitsPermanent ResidenceEligibility AssessmentsHigh-Volume Program ManagementBusiness Traveler CompliancePermit-Expiry Tracking

Soft Skills

Strong CommunicationExceptional OrganizationAccuracy Under Pressure

Tools & Technologies

Manifest's Platform

Industry Keywords

Corporate ImmigrationGlobal MobilityEnterprise MarketsU.S. ImmigrationInternational Jurisdictions

About the role

Key responsibilities & impact

Manage global immigration cases end-to-end within contractual SLAs across multiple jurisdictions
Deliver eligibility assessments, case strategy, and realistic timelines to clients and assignees
Serve as primary contact for client HR, Global Mobility, Talent Acquisition, and Legal stakeholders
Coordinate network partners and vendors, holding them to timelines and quality standards
Monitor legislative changes across assigned jurisdictions and translate them into client guidance
Track cases, milestones, and documentation in Manifest's platform to stay audit-ready
Identify and implement workflow, template, or automation improvements that reduce processing time

Requirements

What you’ll need

5+ years of corporate immigration experience outside the U.S., at a firm, provider, or in-house
Hands-on case management across multiple jurisdictions, including work permits and permanent residence
Proven SLA and KPI delivery on high-volume enterprise programs
Experience directing external network partners or vendors
Strong communication skills with HR, Mobility, and Legal stakeholders under escalation pressure
Exceptional organization and accuracy managing concurrent deadlines
Additional language skills are a nice-to-have
Experience in enterprise markets such as the UK, Canada, Germany, India, Singapore, or Australia is a nice-to-have
Experience on both provider and in-house sides of global mobility is a nice-to-have
Familiarity with business traveler compliance or permit-expiry tracking programs is a nice-to-have
Exposure to U.S. immigration and its intersection with global assignments is a nice-to-have

Benefits

Comp & perks

Equity
Global team and practice-building opportunities