Deployment Specialist

Manila Recruitment

. Lead implementation for new pilot clients by configuring agents, workflows, and automations for each client's use case .

Posted 10/8/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client implementation and onboarding, with a strong focus on workflow automation tools and technical customer support. Proven ability to troubleshoot issues, drive successful pilot-to-paid conversions, and communicate effectively with clients.

Highest-signal resume keywords

Implementation ExperienceWorkflow Automation ToolsTechnical Customer SupportTroubleshooting SkillsClient Account Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ImplementationOnboardingTroubleshootingConfigurationQATestingBug-HuntingClient Usage MonitoringAgent Performance AnalysisRoot Cause Identification

Soft Skills

Detail-OrientedOrganizedTrust BuildingClear CommunicationProactive Problem Solving

Tools & Technologies

N8nZapierAI Agent PlatformsChatbot ConfigurationVoice Agent Configuration

Certifications & Qualifications

Bachelor's Degree in Information TechnologyBachelor's Degree in Computer ScienceBachelor's Degree in Engineering

Industry Keywords

Customer SuccessTechnical SupportSolutions ImplementationAutomationNo-Code WorkflowsLow-Code WorkflowsU.S.-Based Client Experience

About the role

Key responsibilities & impact

Lead implementation for new pilot clients by configuring agents, workflows, and automations for each client's use case
Act as the primary point of contact during the pilot period
Build trust and drive pilots toward successful paid conversion
Monitor client usage and agent performance to identify issues proactively
Troubleshoot and resolve configuration issues, workflow failures, and agent behavior problems
Explain technical issues and resolutions clearly to clients
Document recurring issues and configuration patterns to improve onboarding and product setup
Partner with product and engineering teams to escalate and report bugs, edge cases, and feature gaps
Own the 30-day pilot-to-paid conversion process
Provide technical implementation and customer support to ensure successful adoption and measurable client value

Requirements

What you’ll need

5+ years of experience in implementation, onboarding, or technical customer success/support roles
Excellent written and spoken English
Comfort working with workflow/automation tools, including building or configuring automations, integrations, or no-code/low-code workflows
Strong troubleshooting instincts and ability to identify root causes
Background in Customer Success, Technical Support, Solutions/Implementation, or a related technology role
Detail-oriented and organized, with ability to own multiple client accounts simultaneously
Experience with workflow automation tools such as n8n and Zapier
Must have own equipment, including a laptop and stable internet connection
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field is advantageous or nice to have
Experience in QA, testing, or bug-hunting is advantageous or nice to have
Experience with AI agent platforms, chatbot/voice agent configuration, or similar tools is advantageous or nice to have
Prior experience working with U.S.-based clients or teams is advantageous or nice to have

Benefits

Comp & perks

Work-from-home arrangement