Property Manager, ACAM, HOA Management

Manila Recruitment

. Serve as a customer service point of contact for condominium owners and residents .

Posted 10/23/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer service and property management, with strong organizational skills and the ability to manage multiple tasks effectively. Proficient in using property management software and Google Workspace tools to support condominium associations and maintain accurate documentation.

Highest-signal resume keywords

Customer Service ExperienceProperty Management ExperienceFamiliarity With BuildiumStrong Written And Verbal Communication SkillsHighly Organized

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Property ManagementMaintenance CoordinationDocumentation ManagementBudget TrackingVendor Communication

Soft Skills

Attention To DetailProactive CommunicationCollaborationRapport BuildingTime Management

Tools & Technologies

BuildiumAppFolioGoogle WorkspaceGoogle DriveGoogle Sheets

Industry Keywords

Condominium AssociationsResidential Property ManagementHOAsService RequestsSocial Media Management

About the role

Key responsibilities & impact

Serve as a customer service point of contact for condominium owners and residents
Respond to inquiries and service requests by phone, text, email, and online portal
Coordinate with vendors, contractors, and service providers on maintenance requests
Monitor ongoing issues through resolution and keep stakeholders informed
Obtain vendor quotes and relay them internally for board decision-making
Maintain and update association and property records in internal systems
Maintain documentation on board members, bylaws, insurance renewals, and maintenance schedules
Track budgets, reserve studies, tax filings, insurance documents, and assessments
Assist with condominium association administrative and documentation requests
Coordinate with internal teams and management on operational tasks
Schedule and manage social media posts for Facebook, Instagram, YouTube, and TikTok using provided content
Maintain documentation in Google Drive and Google Sheets
Escalate complex issues or complaints to the Community Association Manager
Support day-to-day operations across multiple condominium associations

Requirements

What you’ll need

Customer service experience considered for the Assistant Community Association Manager role
3–5 years of experience in property management for condominium or residential housing
Experience supporting condominium associations, HOAs, or residential property management environments is advantageous
Familiarity with property management software such as Buildium or AppFolio is a strong advantage
Comfortable using Google Workspace tools such as Gmail, Google Drive, Google Sheets, and Google Chat
Strong written and verbal English communication skills
Ability to communicate naturally and build rapport with customers
Highly organized with strong attention to detail and ability to manage multiple requests simultaneously
Proactive and responsive with strong commitment to follow-through and clear communication
Ability to work collaboratively with remote teams, vendors, and internal stakeholders
Experience coordinating maintenance requests, documentation requests, or vendor communications is a plus
Comfortable working in a fast-paced but relaxed team environment supporting multiple properties
Candidates will not be excluded solely for lacking Buildium experience