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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer account management, commercial negotiations, and building strong customer relationships while effectively managing KPIs related to delivery, quality, and cost. Proficient in analyzing market opportunities and supporting engineering projects through technical and commercial collaboration.
Highest-signal resume keywords
Customer Account ManagementCommercial NegotiationsSalesforce KnowledgeAnalytical MindsetAdvanced English Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Commercial ExperienceProposal AnalysisContract ManagementMarket Roadmap CreationKPI Management
Soft Skills
Strong Negotiation SkillsCustomer Relationship Skills
Tools & Technologies
Salesforce
Industry Keywords
Aftermarket Distribution ChainAftermarket SalesAgricultural VehiclesConstruction VehiclesMining VehiclesOff-Highway VehiclesLight-Duty VehiclesHeavy-Duty Vehicles
About the role
Key responsibilities & impact- Support activities related to sales growth
- Conduct commercial negotiations, including RFQs, proposal analysis, and contracts
- Manage accounts with a focus on margin and profitability
- Create and maintain an up-to-date market roadmap
- Build strong customer relationships and maintain a visible presence with customers
- Manage customer KPIs related to delivery, quality, and cost
- Participate in local and global project team meetings
- Manage accounts by mediating needs and interests to align outcomes with customer satisfaction
- Protect the company’s image by monitoring commercial, logistics, quality, and technical activities
- Support Engineering in project development through technical meetings and commercial clarifications
- Participate in meetings with peers and senior leadership, analyzing and presenting status updates and alternatives
- Maintain contact with other business units to exchange technical and commercial information and standardize the corporate strategy with the customer
Requirements
What you’ll need- Commercial experience in customer account management
- Ability to establish and develop business opportunities and negotiate products to increase market share
- Degree preferably in Engineering
- Knowledge of the aftermarket distribution chain or the aftermarket sales of parts and services in the Agricultural, Construction, Mining, off-highway, or traditional road vehicle segments (light- and heavy-duty)
- Analytical mindset with strong negotiation and customer relationship skills
- Advanced English proficiency
- Willingness to travel
- Knowledge of Salesforce
Benefits
Comp & perks- Variable compensation
- Company vehicle
- Health insurance (Unimed Campinas or HAOC)
- Dental insurance (Uniodonto)
- Basic grocery allowance
- Private pension plan
- Profit-sharing and results-based bonus (PLR)
- Childcare assistance
- Life insurance
- On-site meals
- Wellhub (formerly Gympass)
- Pharmacy benefits
- Parking
- On-site medical clinic for care during working hours
- Year-end benefits: Christmas grocery basket and frozen turkey
- Children’s Day toy for children under 12
- School supplies for employees’ children through the end of high school
- Leadership development and career advancement opportunities
- Comprehensive salary and benefits package