Assistant Manager – IAM Sales

MANN+HUMMEL

. Manage day-to-day sales activities for a group of MHIN customers and maintain long-term relationships .

Posted 10/5/2026full-timeChennai • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales management capabilities, including contract negotiation, customer relationship management, and strategic sales planning. Proficient in utilizing CRM systems and collaborating with cross-functional teams to drive customer satisfaction and revenue growth.

Highest-signal resume keywords

Sales ManagementContract NegotiationCustomer Relationship ManagementRevenue Target AchievementMarket Strategy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy ImplementationCustomer Needs AssessmentSales ForecastingBudget ManagementTechnical Feasibility Evaluation

Soft Skills

Customer OrientationOrganization SkillsConflict ManagementCommunication SkillsSelf-Initiative

Tools & Technologies

MANN+HUMMEL CRM SystemsMS Office

Industry Keywords

Aftermarket SectorMann Hummel Product RangeCustomer ServiceSales SupportMarketing Programs

About the role

Key responsibilities & impact

Manage day-to-day sales activities for a group of MHIN customers and maintain long-term relationships
Identify sales opportunities and implement sales strategies to achieve revenue targets and service goals
Conduct contract negotiations with the legal department and negotiate prices and conditions with key accounts
Participate in customer discussions, prepare offers, and assess technical requirements, timelines, and budgets
Visit new and existing customers, consult on M+H products, provide product information, and conduct trainings/workshops
Monitor customer sales performance, including turnover, forecasting, and receivables
Define and evaluate customer needs, technical feasibility, deadlines, and costs during quotation preparation
Support customers with growth strategies, pricing strategies, and marketing programs
Process customer complaints and product returns
Oversee sales support, administration, customer service, invoicing, credit, and collections
Participate in industry fairs, customer fairs, and exhibitions
Provide monthly sales forecasts and coordinate plans with logistics
Report customer visits and activities in MANN+HUMMEL CRM systems
Initiate marketing events with the Marketing/Product department
Work with Product Management, Marketing, Logistics, and Business Development teams
Liaise between customers and MANN+HUMMEL departments as the main customer service contact

Requirements

What you’ll need

University degree in Business Administration or equivalent field of education
4+ years of relevant work experience in the aftermarket sector
Knowledge of Mann Hummel Product range as well as customer´s business
Business acumen, customer orientation, organization and coordination skills, self-initiative and ability to work under pressure
Leadership skills, conflict management, communication skills
MS office skills