Customer Quality Engineer

MANN+HUMMEL

. Serve as the primary quality contact for automotive customers after start of production .

Posted 10/5/2026full-timePortage • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Quality Management Systems, Problem Solving, and PPAP processes within the automotive industry, ensuring adherence to customer-specific requirements and quality parameters. Proficient in managing customer quality interactions and driving continuous improvement initiatives.

Highest-signal resume keywords

Quality Management SystemsProblem SolvingPPAP Submission CoordinationFMEA ExpertiseCustomer Specific Requirements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Management SystemsProblem SolvingFMEAPPAPStatisticsInterpretation of DrawingsQuality Tools ApplicationData Entry into SAP WMCorrective Action ManagementNon-Conformance Evaluation

Soft Skills

CommunicationNegotiationCustomer Service

Tools & Technologies

SAP WM

Industry Keywords

Automotive IndustryQuality AssuranceContinuous ImprovementCustomer AuditsField Complaints Management

About the role

Key responsibilities & impact

Serve as the primary quality contact for automotive customers after start of production
Organize and support customer quality-related visits and audits
Investigate audit findings, coordinate corrections or corrective actions, and verify results
Visit customer sites as needed or requested
Manage customer quality portals, monitor and report site-specific quality information, and respond to customer requests
Advise on customer-specific requirements
Review and submit customer-requested documentation
Discuss PPAP submission requirements and coordinate customer PPAP submissions for technical changes
Manage the customer deviation process
Steer evaluation of internal product non-conformances against customer specifications
Initiate problem-solving for 0 km and field customer complaints
Review and submit formal complaint documentation on time
Enter field data into SAP WM, negotiate technical factors, reject claims, and initiate alerts as appropriate
Participate in continuous improvement and corrective-action activities
Ensure correct application of quality tools and expertise
Stop processes or product delivery in cases of serious non-conformance, safety, environmental, or customer-expectation risks

Requirements

What you’ll need

Bachelor degree preferred
3 years of experience in Quality, Manufacturing or Production functions in the automotive industry
Expertise in Quality Management Systems, Problem Solving, FMEA, PPAP and Statistics
Ability to interpret drawings and requirements for ensuring the adherence to agreed Quality parameters
Expertise in Customer Specific Requirements preferred