Junior Sales Logistics Coordinator

MANN+HUMMEL

. Manage customer service for domestic customers in the automotive manufacturing segment, ensuring product availability and compliance with SLAs.

Posted 10/5/2026full-timeIndaiatuba • BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer service operations within the automotive manufacturing sector, focusing on logistics performance, compliance, and data analysis. Proficient in utilizing tools like SAP and Power BI to enhance operational efficiency and support decision-making.

Highest-signal resume keywords

Customer Service ManagementSAP Logistics ExperienceAdvanced Data AnalysisLogistics Compliance KnowledgeStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOrder ManagementInventory ControlDemand ForecastingPerformance KPI ManagementExport Documentation KnowledgeTransportation MonitoringAnalytical ReportingProblem-SolvingNegotiation Skills

Soft Skills

Communication SkillsProfessional Presentation SkillsTeam CollaborationNegotiation Skills

Tools & Technologies

SAPMicrosoft OfficePower BIWeb-Based Tracking Platforms

Industry Keywords

Automotive ManufacturingLogisticsCustomer ServiceMultinational EnvironmentCompliance Standards

About the role

Key responsibilities & impact

Manage customer service for domestic customers in the automotive manufacturing segment, ensuring product availability and compliance with SLAs.
Manage customer service and availability KPIs, prepare analytical reports, and propose corrective and preventive actions.
Manage freight activities, monitor shipments, and use web-based platforms to track transportation and logistics performance.
Manage the order portfolio, controlling variations, changes, allocations, and demand forecasts.
Escalate critical items, lead performance recovery plans, and ensure clear communication with internal teams and customers.
Act as the interface with production, planning, production control, transportation, sales, and quality teams to ensure a smooth logistics flow.
Lead performance review meetings with customers, presenting results, KPIs, and action plans.
Support internal and external audits as required.
Analyze operational data, transforming information into insights to support local and global leadership.
Ensure compliance with processes, standards, and corporate policies related to logistics and exports.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Economics, Engineering, Accounting, Computer Science, or a related field.
At least 1 year of experience in customer service, preferably in the automotive or industrial sector.
Experience with SAP, particularly logistics, order management, inventory, or transportation modules.
Advanced proficiency in Microsoft Office, with strong Excel skills, including pivot tables, formulas, and data analysis.
English proficiency for communication with customers and global teams.
Previous experience in administrative, technical, or logistics support functions.
Advanced analytical skills, with the ability to interpret data, generate reports, and support leadership decision-making.
Strong communication, negotiation, and professional presentation skills, including presentations to senior management and global teams.
Previous experience with transportation monitoring or web-based tracking platforms.
Knowledge of export processes, documentation, and customs compliance.
Experience in a multinational environment.
Experience with Power BI or data visualization tools.

Benefits

Comp & perks

Variable compensation
Health insurance (Unimed Campinas or HAOC)
Dental insurance (Uniodonto)
Grocery allowance
Private pension plan
Profit-sharing and results-based bonus (PLR)
Childcare assistance
Life insurance
On-site meals
Wellhub (formerly Gympass)
Pharmacy allowance
Parking
On-site medical clinic for care during working hours
Year-end benefits: Christmas grocery basket and frozen turkey
Children's Day gift for employees' children under 12
School supplies for employees' children through the end of high school
Leadership development and career advancement opportunities
Comprehensive salary and benefits package