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Sales Support Specialist
MANN+HUMMEL. Primarily support general customer services activities, comprising 60% of the job scope .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and administrative support, with strong capabilities in office operations management, expense validation, and contract review. Proficient in maintaining customer information and processing orders efficiently.
Highest-signal resume keywords
Customer Service SupportOffice Operations ManagementExpense ValidationContract ReviewGBTS Verification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Expense ManagementContract FormalizationSales Meeting DocumentationContainer Arrival UpdatesMIGO ProcessingCustomer Credit Application SupportAccount Setup Verification
Soft Skills
Organizational SkillsAttention to DetailFollow-Up Abilities
Tools & Technologies
GBTS
Industry Keywords
Local ProcurementFacilities ManagementCustomer Bonus ManagementRebate Processing
About the role
Key responsibilities & impact- Primarily support general customer services activities, comprising 60% of the job scope
- Assist with staff expense management, validation, and archiving
- Manage and oversee office operations, including local procurement, property, and facilities management
- Review NPM quotes and contracts and formalise the approval process
- Keep customer bonus and rebate information updated for status and processing
- Assist with weekly sales meeting notes and follow up on defined actions
- Update container arrival dates
- Process MIGO for local NPM orders
- Support the customer credit application process
- Verify customer account setup in GBTS
- Verify ship-to location setup in GBTS
Requirements
What you’ll need- The posting identifies the role as 'Experienced'
- Ability to support general customer services and administrative activities
- Ability to manage staff expense validation and archiving
- Ability to manage office operations, local procurement, property, and facilities management
- Ability to review NPM quotes and contracts and formalise approval processes
- Ability to maintain customer bonus and rebate information
- Ability to record sales meeting notes and follow up on defined actions
- Ability to update container arrival dates
- Ability to process MIGO for local NPM orders
- Ability to support customer credit applications
- Ability to verify customer account and ship-to location setup in GBTS