Senior Manager, Sales & Customer Support

MANN+HUMMEL

. Manage accounts and a team consisting of Inside Sales and Customer Service .

Posted 10/5/2026full-timeUnited StatesSenior💰 $120,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing sales teams and executing customer-focused strategies within the manufacturing sector, particularly in filtration. Proficient in developing strategic sales plans, conducting market research, and maintaining strong customer relationships to achieve revenue targets.

Highest-signal resume keywords

Customer-Facing Sales ExperienceTeam LeadershipFiltration ExperienceSalesforce CRM ManagementStrategic Sales Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentContract ReviewPrice NegotiationOrder AnalysisMarket ResearchKPI ManagementProject ManagementCustomer AcquisitionTechnical SupportDocumentation Preparation

Soft Skills

Organization SkillsConflict ManagementSelf-MotivationCommunication SkillsCustomer Service Orientation

Tools & Technologies

Microsoft OfficeSalesforce CRMSAP

Industry Keywords

Manufacturing EnvironmentFiltrationMembrane FiltrationOEM RelationshipsDistributor Strategy

About the role

Key responsibilities & impact

Manage accounts and a team consisting of Inside Sales and Customer Service
Support business strategy execution and implementation of the regional growth plan
Prepare strategic sales plans focused on target accounts and markets
Support order analysis, review contracts, and prepare and maintain relevant documentation
Provide ongoing technical support and high-quality customer service
Follow up on orders, conduct customer visits, and prepare and deliver customer presentations
Serve as liaison between customers and MANN+HUMMEL internal departments
Prepare price analyses and operational sales planning
Prepare and lead price negotiations for new projects and customers
Support market research and industry intelligence
Identify, develop, and support new customer acquisition
Develop channel partner relationships with distributors, OEMs, and integrators
Maintain, update, and coach Salesforce discipline
Achieve individual and team booking and revenue targets
Provide urgent responses to deliver customer and channel partner satisfaction
Prospect, develop, and manage a distribution network, including distributor strategy execution, performance management, and KPI management

Requirements

What you’ll need

Bachelor’s degree in Engineering, or a similar field of study
8 years’ minimum customer-facing sales experience within a manufacturing environment
3 years’ minimum team leadership / team management experience leading direct reports
Experience developing and implementing customer focused strategies
Previous experience in filtration (membrane, particle filters, coalescers, etc.)
Customer driven, organization and coordination skills, self-motivated and ability to deliver in fast-paced, challenging environments
Ability to manage multiple projects simultaneously
Ability to travel approximately 30–35% (primarily domestic U.S./Canada)
Conflict management skills
Strong English communication skills (verbal, written, presentation)
Microsoft Office tools (Excel, PowerPoint, Word, Outlook)
CRM experience
SAP experience
Membrane Filtration experience specifically
Salesforce CRM
Bi-lingual English/Spanish (preferred)

Benefits

Comp & perks

Bonus
Remote work option for residents of Texas near a major airport
Opportunity to work with a global filtration technology company