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BMC Helix Operations Management Consultant
Manning Global AG. Design monitoring and event management deployment packages, event policies, blackout policies, monitoring policies, and role-based access .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in BMC Monitoring and Event Management, with a strong focus on designing and integrating monitoring solutions, tuning baselines, and delivering measurable improvements in MTTR and noise reduction. Proficient in Linux, scripting, REST APIs, and container deployments, with a solid foundation in ITIL practices.
Highest-signal resume keywords
BMC Monitoring And Event ManagementLinuxScriptingREST APIsITIL 4 Foundation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Event Management Deployment PackagesEvent PoliciesMultivariate Anomaly PoliciesBaseline TuningIntegration With Network Management SystemsDashboard DesignOn-Premises Container DeploymentsRunbooksMTTR DemonstrationNoise Reduction Techniques
Tools & Technologies
BMC TrueSightHelix Operations ManagementHelix ITSMCloud MonitorsLog Pipelines
Certifications & Qualifications
BMC Certified Professional: Helix Operations Management 25.xBMC Certified Associate: Helix Operations Management 25.xBMC Certified Associate: Helix Service Monitoring 26.xBMC Certified Associate: Helix On-Premises IT Operations Management Container Deployment 23.xCertified Kubernetes Administrator (CKA)BMC Certified Associate: HelixGPT 26.1 Administering for Service Management
Industry Keywords
Telecom Network OperationsService AssuranceIncident CreationRole-Based Access
Tech Stack
Tools & technologiesCloudITSMKubernetesLinux
About the role
Key responsibilities & impact- Design monitoring and event management deployment packages, event policies, blackout policies, monitoring policies, and role-based access
- Build event enrichment and multivariate anomaly policies
- Tune baselines and reduce noise
- Integrate event sources including network management systems, OSS fault managers, cloud monitors, log pipelines, and Helix ITSM for incident creation
- Design dashboards for operations leaders
- Demonstrate MTTR and noise-reduction gains with numerical evidence
- Run on-premises container deployments where SaaS is not allowed with the customer’s platform team
- Hand over runbooks and train the operations centre
Requirements
What you’ll need- 5 or more years on BMC monitoring and event management (TrueSight or Helix Operations Management) in production
- BMC Certified Professional: Helix Operations Management 25.x (or Associate at offer and Professional within 90 days)
- BMC Certified Associate: Helix Operations Management 25.x for Administrators and Consultants
- At least one integration delivered to a network management system, OSS fault manager or cloud monitoring service
- Linux, scripting and REST APIs
- ITIL 4 Foundation
- BMC Certified Associate: Helix Service Monitoring 26.x for Operators
- BMC Certified Associate: Helix On-Premises IT Operations Management Container Deployment 23.x, or Certified Kubernetes Administrator (CKA)
- BMC Certified Associate: HelixGPT 26.1 Administering for Service Management
- Telecom network operations or service assurance background
- English language proficiency
- Must be based in India
Benefits
Comp & perks- Remote work
- Full-time employment