BMS Service Project Manager

Mantis Innovation

. Lead daily activities of BMS Service Technicians across assigned service projects and customer sites .

Posted 11/11/2026full-timeChicago • Washington • United StatesMid-LevelSenior💰 $115,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading BMS Service Technicians and managing service projects, ensuring adherence to safety and quality standards. Proficient in advanced troubleshooting of BMS hardware and software, with strong capabilities in project coordination and resource management.

Highest-signal resume keywords

BMS ExperienceAdvanced TroubleshootingProject CoordinationField LeadershipMethod of Procedures (MOPs)

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

BAS ExperienceHVAC ControlsBuilding AutomationService Project ManagementLabor Utilization TrackingRoot-Cause AnalysisCommissioning ActivitiesSystem ModificationsTechnical EscalationChange-Order Identification

Soft Skills

CoachingMentorshipCommunicationProblem-SolvingTeam Development

Industry Keywords

Data CentersMission-Critical FacilitiesHealthcareField Service OperationsSafety Standards

About the role

Key responsibilities & impact

Lead daily activities of BMS Service Technicians across assigned service projects and customer sites
Coordinate technician scheduling, dispatch, and resource allocation
Monitor service progress and ensure work is completed safely, efficiently, and according to company standards
Support service projects, repairs, commissioning activities, system upgrades, and corrective actions
Track project milestones, labor utilization, and service completion status
Escalate resource constraints, schedule risks, and customer-impacting issues to the Construction Manager
Serve as the primary technical escalation point for complex controls issues
Support or perform advanced troubleshooting of BMS hardware, software, controllers, integrations, and networks
Review root-cause analyses and corrective actions
Validate commissioning activities, programming changes, and system modifications
Maintain service schedules, work-order status, documentation, and project reporting
Support forecasting, labor planning, and budget tracking
Identify potential change-order opportunities
Coordinate equipment, materials, subcontractors, and internal resources
Coordinate service updates and project status information with customers and stakeholders
Partner with the Construction Manager on escalated customer concerns and service recovery
Coach, develop, and support BMS Service Technicians through field leadership, training, and mentorship
Reinforce quality, safety, and documentation standards

Requirements

What you’ll need

4–7 years of BMS, BAS, HVAC controls, or building automation experience
1–3 years leading technicians, crews, or field service operations
Experience creating and upholding Method of Procedures (MOPs) to manage projects
Experience coordinating service projects, work orders, schedules, and field resources
Advanced troubleshooting capability across controls systems, networks, and integrations
Experience working in data centers, mission-critical facilities, healthcare, or similar environments
Overnight travel across the country for service repair projects
Sitting, standing, and occasional site visits
Ability to review field conditions and coordinate with site teams

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
FSA
HSA
401k matching
Paid vacation
Paid sick leave
Paid holidays
Paid parental leave
Paid short-term disability
Paid long-term disability
Tuition reimbursement
Flexible hybrid work schedule (for office-based employees)
Professional development opportunities