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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in user journey mapping, service blueprint design, and creating intuitive interfaces using Figma. Proven ability to lead user research and collaborate effectively in multidisciplinary teams to deliver user-centered solutions in complex environments.
Highest-signal resume keywords
User Journey MappingService Blueprint DesignFigma ProficiencyUser-Centered ResearchExperience in Public Sector Projects
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Wireframe DesignPrototypingUsability TestingJourney DesignHigh-Fidelity UI DesignDesign System CreationAI Tool UtilizationUniversal Design KnowledgeWCAG Compliance
Soft Skills
Collaborative Team PlayerStrong Communication SkillsCurious and Analytical MindsetComfortable with Ambiguity
Tools & Technologies
FigmaMiro
Industry Keywords
Public SectorEnergy ServicesTransport ServicesHealth-Related ServicesConsulting
About the role
Key responsibilities & impact- Map user journeys, service blueprints, and ecosystems across digital and physical touchpoints
- Translate insights into wireframes, flows, prototypes, and polished interfaces using tools such as Figma
- Lead or support user research, including interviews, usability testing, and synthesis
- Design and validate end-to-end experiences aligned with user needs, technical feasibility, and business objectives
- Facilitate workshops and co-creation sessions with internal teams, clients, and stakeholders
- Collaborate with strategists, developers, and creatives to deliver integrated service and product solutions
- Contribute to digital strategy and define how products and services create long-term value
- Support creation of design systems, documentation, and service artefacts
- Work closely with clients including Statkraft, Bane NOR, DNV, and IKEA
Requirements
What you’ll need- Minimum of 5 years of experience from relevant projects
- Experience working in the public sector (e.g., energy, transport, or health-related services) or in the private sector as a consultant
- Experience with larger, mission-critical projects in the public and/or private sector
- Skilled in mapping, journey design, and defining service blueprints
- Confident designing intuitive, accessible interfaces from wireframes to high-fidelity UI
- Experience in user-centred research and translating findings into actionable design
- Comfortable navigating ambiguity and complexity in fast-paced, cross-functional environments
- Smart and curious use of AI tools as part of the workflow
- Proficient in Figma and Miro
- Ideally knowledge of universal design and WCAG
- Collaborative and communicative team player able to thrive in multidisciplinary teams
- Curious and analytical, with interest in systems-level challenges and human-centred solutions
Benefits
Comp & perks- A truly global work environment with opportunities to collaborate across teams and cultures
- A supportive and inspiring team that values innovation, adaptability, and creativity
- Ownership of projects, relationships, and methodology
- Trust and professional autonomy
- Good perks
- A flexible working day
- Premises right in the heart of Kvadraturen