Technical Program Manager III – Automotive

Mapbox

. Lead end-to-end delivery of complex automotive customer launches and programs .

Posted 11/2/2026full-timeRemote • Germany, Poland, United KingdomSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading complex automotive customer launches and enterprise software implementations, with a strong focus on program delivery, stakeholder management, and technical fluency in cloud architectures and API/SDK integrations.

Highest-signal resume keywords

Enterprise Software ImplementationAutomotive Industry ExperienceProgram LeadershipCloud Architecture FluencyCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementChange ManagementScope ManagementRisk MitigationQuality AssuranceTechnical FluencyAPI IntegrationsSDK IntegrationsCustomer Feedback TranslationDelivery Orientation

Soft Skills

Effective CommunicationInfluencing SkillsDecisive LeadershipCustomer AdvocacyCollaboration

Industry Keywords

Automotive SPICEPost-Sales EnvironmentProfessional ServicesMulti-Stakeholder DeploymentsEnterprise Technical Ecosystems

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead end-to-end delivery of complex automotive customer launches and programs
Serve as the main point of contact for program health, timelines, and execution
Interface between key automotive customers and internal leadership, product management, engineering, sales, and technical support teams
Advocate for customer needs and represent Mapbox to customers
Define success measures and execution plans for customer programs
Translate and prioritize customer feedback into actionable insights and roadmap clarity
Uphold quality standards and coordinate prioritization and resolution of quality issues
Lead senior-level discussions on delivery timelines, trade-offs, scope, and business impact
Provide decisive program leadership during high-pressure customer situations
Report to stakeholders and manage, track, mitigate, and escalate program risks
Lead or contribute to initiatives improving TPM and Mapbox processes
Develop deep knowledge of Mapbox products and services to steer technical discussions and build customer trust

Requirements

What you’ll need

8+ years of experience leading enterprise software implementations in a highly regulated post-sales or professional services environment
Demonstrated success in the automotive industry managing scope, SOW execution, change management, and high-impact customer escalations
Proven ownership of complex, multi-stakeholder enterprise deployments from kickoff through production launch
Ability to travel to visit customers regularly, up to 20% (also stated as up to 30% under standby/on-call)
Strong delivery orientation and accountability for outcomes
Ability to represent customer objectives internally
Effective communication with developers through senior executives
Technical fluency in cloud architectures, API/SDK integrations, and enterprise technical ecosystems
Ability to influence across matrixed Sales, Product, Engineering, Support, Solutions Architecture, and Executive Leadership organizations
Knowledge of Automotive SPICE is desirable

Benefits

Comp & perks

Supportive health care
Parental leave
Flexible work arrangements
Teaching and learning opportunities
Private health, dental, and income protection plans tailored to regional statutory benefits
Family care, maternity and paternity leave policies
Lifestyle Spending Account contributions supporting health, wellness, and personal growth
Mental health support for employees and dependents
Paid time away, company holidays, and generous absence policies
Dedicated paid volunteering time in addition to standard PTO
Remote work flexibility and periodic office work where applicable