Director of Engineering – Operator Tools

MarginEdge

. Set the vision and engineering strategy for the Operator Tools division .

Posted 10/14/2026full-timeArlington • Virginia • United StatesLead💰 $185,000 - $230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in engineering leadership, with a strong focus on building high-performance teams and delivering AI/ML-powered features. Capable of shaping strategic roadmaps and fostering a culture of accountability and continuous improvement.

Highest-signal resume keywords

Engineering LeadershipAI/ML Feature DevelopmentJava and JavaScript (React)Cloud-Based Systems (AWS)Multi-Team Organization Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringAI/ML ImplementationTechnical Architecture EvaluationProduct Roadmap ShapingQuality AssuranceDelivery ManagementData AnalyticsDistributed ArchitecturesIoT Device ManagementAI Coding Agents

Soft Skills

Excellent CommunicationCoaching and MentoringStrategic ThinkingCollaborationProblem Solving

Tools & Technologies

AWS InfrastructureCloud-Based SystemsAnalytics ProductsReal-Time InsightsHospitality Software

Industry Keywords

Restaurant TechnologySaaS StartupOperational ExcellenceHigh-Performance CultureCustomer Feedback Integration

Tech Stack

Tools & technologies

AWSCloudIoTJavaJavaScriptReact

About the role

Key responsibilities & impact

Set the vision and engineering strategy for the Operator Tools division
Partner with product and design leadership on a roadmap incorporating practical AI capabilities
Translate business goals into priorities and investment decisions
Lead, coach, and grow engineering managers while directly managing an engineering team
Hire and develop strong leaders and build organizational depth
Create a high-performance culture of ownership, accountability, and continuous improvement
Monitor advances in AI and apply them to products and team workflows
Maintain high standards for quality, security, and technical judgment
Own delivery and operational excellence across Operator Tools systems
Establish planning and execution practices across multiple teams
Manage dependencies across the organization and ensure predictable, high-quality delivery
Guide technical strategy and architecture for the division
Balance delivery speed with long-term platform health
Collaborate with engineering leaders to maintain consistency across MarginEdge
Use customer feedback, product analytics, and operational data to measure impact and identify recurring pain points
Advocate for investments needed to address customer and business problems
Report progress, risks, and outcomes to executive leadership

Requirements

What you’ll need

12+ years of software engineering experience
6+ years in engineering leadership
At least 3 years managing managers
Proven track record of building and scaling multi-team engineering organizations with a strong focus on delivery, quality, and culture
Experience shipping AI/ML or LLM-powered features to production
Practical understanding of making AI features reliable, measurable, and cost-effective
Strong software development background in Java and/or JavaScript (React)
Technical depth to evaluate architecture and challenge technical decisions
Experience partnering with product and design leadership in a product-driven environment
Ability to shape roadmaps and prioritize against business outcomes
Ability to set strategy and lead through ambiguity
Excellent communication skills
Experience with cloud-based systems, distributed architectures, and AWS infrastructure
Nice to have: background in restaurant technology or hospitality software
Nice to have: experience at a fast-growing SaaS startup
Nice to have: experience with data platforms, analytics products, or real-time insights and reporting
Nice to have: experience with IoT device management or hardware-integrated products
Nice to have: hands-on experience using AI coding agents such as Claude Code

Benefits

Comp & perks

Unlimited Paid Time Off
Medical, Dental, Vision, and Short/Long-Term Disability Insurance
Health Savings Account with employer match
Commuter benefits with employer contribution
Generous Life Insurance Plan
Company-Paid Holidays
401(k) and matching
Stock Options
12-week fully Paid Parental Leave
Lunch catered twice a week at our HQ in Arlington
Wellness program sponsoring healthy activities and providing discounts to gyms and fitness classes
Bonus opportunities
Flexible work arrangement between remote work and the office
Covered walking distance from the metro