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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and configuring reporting forms and workflows to meet compliance requirements, utilizing JavaScript and JSON for automation. Strong collaboration skills with cross-functional teams and a customer-focused approach to problem-solving are essential.
Highest-signal resume keywords
JavaScript ProficiencyForms.io ExperiencePublic Safety Technology ExperienceCross-Functional CollaborationCustomer-Focused Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Form ConfigurationWorkflow DevelopmentReporting SolutionsScripting TechnologiesAutomation Scripts
Soft Skills
Excellent CommunicationProblem-SolvingCollaborative MindsetOwnership MindsetAdaptability
Tools & Technologies
JavaScriptJSONForms.io
Industry Keywords
Public Safety TechnologyCompliance RequirementsCustomer SuccessEngineering StandardsTechnical Solutions
About the role
Key responsibilities & impact- Build and configure reporting forms satisfying state-specific compliance requirements
- Help customers deploy Mark43 in new jurisdictions
- Partner with Customer Success, Solutions Engineering, Product, and Engineering teams to understand reporting needs and translate them into scalable technical solutions
- Develop configurable forms and reporting workflows that reduce customization while meeting diverse customer requirements
- Work with customers to troubleshoot reporting and compliance challenges
- Identify opportunities to improve the product
- Establish engineering standards, processes, and best practices for a new team
- Write and maintain JavaScript, JSON, and related scripts for form configuration and automation
- Improve internal documentation and tooling for scalable compliance reporting
Requirements
What you’ll need- Applicants must be authorized to work for any employer in the country in which the role is being hired
- Mark43 is unable to sponsor or take over sponsorship of an employment visa
- Professional experience working in the public safety technology space
- Experience building or configuring forms, workflows, or reporting solutions
- Experience with Forms.io is strongly preferred
- Experience with scripting and configuration technologies such as JavaScript, JSON, or similar languages
- Strong problem-solving skills and ability to translate customer requirements into technical solutions
- Experience collaborating across Engineering, Product, Customer Success, and other cross-functional teams
- Excellent communication skills and ability to work directly with customers when needed
- Customer-focused approach
- Comfort with ambiguity and building new processes
- Collaborative, humble, and willing to learn
- Ownership mindset
- Ability to work in one of Mark43's approved hiring locations: Canada, the UK, or one of the listed U.S. states
- Employees must use company electronic information resources appropriately, follow security policies, protect company resources, and report security incidents and violations
Benefits
Comp & perks- Fully remote work within Mark43's approved hiring states
- Hybrid work environment available for employees who prefer it, with offices in New York, Boston, and Manchester, UK
- Reasonable accommodations for persons with disabilities