Lead Product Designer, UX

Mark43

. Set design direction for a critical product area and create a vision for its evolution .

Posted 10/6/2026full-timeRemote • United States, Canada, United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in product design, particularly in leading complex enterprise SaaS products and driving design initiatives from discovery to delivery. Proficient in interaction design, visual design, and utilizing research to inform product strategy and user experience.

Highest-signal resume keywords

10+ Years Product Design ExperienceEnterprise SaaS Product DesignStrong Product JudgmentQualitative and Quantitative ResearchInteraction and Visual Design Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product DesignInteraction DesignVisual DesignSystems ThinkingDesign ResearchUser Experience DesignDesign System ContributionFigma ProficiencyAI/ML Product ExperienceMultimodal Interactions

Soft Skills

Communication SkillsLeadershipCollaborationAdaptabilityPersuasiveness

Tools & Technologies

FigmaSaaS PlatformsMobile ApplicationsIn-Vehicle LaptopsDispatch Workstations

Industry Keywords

Public SafetyLaw EnforcementFire ServicesEMSMission-Critical SoftwareSituational AwarenessResponsive ExperiencesNative iOS ApplicationsNative Android Applications

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Set design direction for a critical product area and create a vision for its evolution
Lead complex initiatives from discovery through delivery
Conduct research, synthesize insights, explore approaches, and partner with Product and Engineering
Make product tradeoffs balancing user needs, technical constraints, business priorities, and product strategy
Work directly with first responders and public safety agencies
Design experiences across dispatch workstations, in-vehicle laptops, tablets, and mobile applications
Provide critique, improve consistency, contribute to the design system and patterns, and support other designers
Present product visions and design recommendations to customers and senior leaders
Explore AI and emerging technologies for public safety workflows and product experiences
Refine interactions in Figma, review implementations with Engineering, address edge cases, and support product delivery

Requirements

What you’ll need

10+ years of professional product design experience
Portfolio demonstrating significant ownership and impact on shipped software products
5+ years of experience designing complex enterprise SaaS products or similarly sophisticated systems and workflows
Track record of leading design for a substantial product area, including setting direction, prioritizing opportunities, and driving work from early discovery through shipped outcomes
Strong product judgment across customer needs, product strategy, interaction design, systems thinking, and detailed execution
Deep experience with qualitative and quantitative research
Experience partnering closely with Product and Engineering leaders and influencing decisions without formal authority
Excellent interaction and visual design skills
Ability to communicate complex design decisions clearly and persuasively
Comfort operating in a fast-moving, ambiguous environment
Applicants must be authorized to work for any employer in the country in which the role is being hired
Experience in public safety, law enforcement, fire, EMS, mission-critical software, situational awareness, maps, responsive experiences, native iOS or Android applications, multimodal interactions, or AI/ML-powered products is a plus

Benefits

Comp & perks

Remote-friendly environment
Offices in New York, Boston, and Manchester, UK
Meaningful ownership over product evolution
Ownership and support to do the best work of your career
Reasonable accommodations for persons with disabilities