Care Team Member

Marketplace Care Canada

. Serve as frontline staff fulfilling MCC's mission and Christian ministry by serving company employees and their immediate families .

Posted 11/12/2026part-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates spiritual maturity and commitment to a Christian lifestyle while providing compassionate support and guidance to employees and their families. Skilled in effective communication, relationship building, and crisis management within a diverse and interfaith environment.

Highest-signal resume keywords

Spiritual MaturityEffective Listening SkillsExceptional Customer Service SkillsCrisis ManagementInterdisciplinary Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Community PresentationsProblem SolvingPolicy InterpretationConfidential DocumentationAdministrative Decision Making

Soft Skills

Professional Interaction SkillsEmotional StabilityDiplomacyPatienceCoping with Stress

Tools & Technologies

Google SuitesMicrosoft OfficeWeb-Based Software ApplicationsEmail MessagingInternet Proficiency

Certifications & Qualifications

Active Provincial LicenseAuto Insurance

Industry Keywords

Pastoral CareEmployee Support ServicesGrief SupportInterfaith SettingChristian Ministry

About the role

Key responsibilities & impact

Serve as frontline staff fulfilling MCC's mission and Christian ministry by serving company employees and their immediate families
Serve as a messenger and conveyor of faith, mission, and purpose
Visit company worksites, usually weekly, to interact with employees and build relationships of trust and friendship
Visit employees or immediate family members in hospitals, nursing homes, funeral homes, family residences, or other sites
Provide confidential pastoral discussions for employees and family members on personal, family, health, grief, parenting, and financial issues
Provide referrals and coordinate specialized assistance for employees and immediate family members
Assist in planning, conducting, or attending funerals and provide follow-up grief support
Make jail visits to employees and immediate family members when needed
Serve death and serious-injury notifications to families and employees and encourage those impacted by tragedies
Provide post-termination care for laid-off or terminated employees
Facilitate spiritual enrichment activities when appropriate, without leading them
Provide literature and other resources for employees' life issues
Represent companies to clients/customers when ministry services are appropriate
Participate in new employee orientation to explain the Employee Care Service and Care Team Member role
Perform other duties and services requested by company executive leadership within the Letter of Agreement

Requirements

What you’ll need

Ability to work as a member of an interdisciplinary group and in an interfaith setting
Ability to accept different lifestyles, cultures, beliefs, and values
Effective listening and interaction skills with clients, employees, and their families
Skills to deliver community presentations
Ability to deal effectively with family members and staff under stressful circumstances
High regard for the dignity and worth of clients, employees, and their families
Ability to cope with stressful situations and document accurately according to standards
Spiritual maturity and commitment to a Christian lifestyle and to MCC's Ministry values
Fundamental understanding of the Holy Bible and its proper application
Attests to a saving faith in Jesus Christ and actively participates in a biblically based church
Professional interaction skills with diplomacy, patience, and courtesy with diverse groups
Ability to establish and maintain effective and cooperative working relationships
Exceptional customer service skills
Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues
Excellent oral and written communication skills
Ability to maintain emotional stability when coping with human suffering, emergencies, and other stresses
Skill in analyzing information to define and follow up on problems or objectives
Ability to identify solutions and solve problems
Skill in interpreting policies and procedures related to the position and keeping others informed
Computer proficiency using Google Suites, Microsoft Office, internet, email messaging, and web-based software applications
Ability to understand and learn new technology programs
Must have active provincial license and auto insurance
Must pass a pre-employment background check and reference check

Benefits

Comp & perks

Part Time - 1 hour/week - this is a back up role
Assigned hours are generally consistent from week to week, though there are no guaranteed minimal hours