Program Manager

MarketSource Inc.

. Plan and direct program activities to achieve financial and performance targets established by MarketSource and the client .

Posted 9/18/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to drive team performance and achieve program goals while managing client relationships and financial outcomes. Proficient in developing and implementing processes for performance measurement and improvement in a sales environment.

Highest-signal resume keywords

Program ManagementFinancial AnalysisTeam LeadershipClient Relationship ManagementPerformance Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DevelopmentPerformance MeasurementFinancial ManagementSales StrategyProcess Improvement

Soft Skills

LeadershipCoachingCommunicationAdaptabilityTeam Collaboration

Tools & Technologies

CRM SoftwareMS Office

Industry Keywords

Business AdministrationSales EnvironmentStakeholder EngagementAccount ManagementBusiness Continuity

About the role

Key responsibilities & impact

Plan and direct program activities to achieve financial and performance targets established by MarketSource and the client
Direct program functions and monitor employee activity and performance
Manage client commitments and expectations
Monitor program objectives and provide performance feedback to the client and leadership
Coach and develop team members to drive performance and exceed program goals
Develop and implement processes to measure and drive performance
Provide analysis for ad-hoc executive management reporting
Coordinate contingency plans supporting business continuity
Manage program profit and loss
Conduct regular financial and program reviews with client management and MarketSource
Manage and direct staff, including recruitment, selection, and development
Define, communicate, and measure team objectives for territory management
Establish an operating rhythm leveraging CRM for account management, forecasting, and reporting
Manage employee performance reviews, hiring, promotions, terminations, and discipline
Ensure effective control of results and take corrective actions
Assist the team with maintaining relationships, negotiating, and closing opportunities
Train the team on skills, tools, product information, and business intelligence

Requirements

What you’ll need

Bachelor's degree in business administration or related field, or equivalent experience in lieu of degree
3+ years’ experience in sales environment
50%-80% travel within the market with occasional out of state and overnight travel
Proven experience developing, implementing, and managing high performance programs with aggressive goals and delivering successful results
High tolerance for ambiguity and ability to quickly adapt to changing priorities, responsibilities, and business needs
Strong business acumen
Ability to build strong partnerships with internal employees and external stakeholders
Proven ability to analyze and improve work processes for efficiency
Demonstrated ability to be a team player/coach
Demonstrated leadership, motivational and influencing skills
Excellent written, oral and presentation skills
Ability to present to senior leaders and executives, as well as small and large groups
Ability to maintain professional demeanor; demonstrate integrity and confidentiality
Proficient in MS Office (Excel, Word, PowerPoint, and Outlook)

Benefits

Comp & perks

Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)