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Markon

Technical Operations Project Manager

Markon

. Serve as the primary technical point of contact for a designated project team and its communications solutions .

Posted 9/21/2026full-timeChantilly • Virginia • United StatesSeniorLead💰 $170,000 - $200,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing customer communications and technical solutions throughout their lifecycle, with a strong focus on virtualization platforms, network security, and IT best practices. Proven ability to gather requirements, configure solutions, and train users while effectively communicating with stakeholders and senior management.

Highest-signal resume keywords
Active TS/SCI With FS PolygraphExperience With Virtualization PlatformsExperience With Networking And Network Security TechnologiesExperience Configuring And Deploying Technical SolutionsExperience Implementing IT And Cybersecurity Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Requirements GatheringTechnical Solution DeploymentUser TrainingScripting Languages (Bash, PowerShell, Python)Software-Defined Networking (SDN)WAN, LAN, And Client-Access TechnologiesSecurity Monitoring And AuditingAssessment And Authorization (A&A) ProcessCommercial Cloud Platforms (AWS, Microsoft Azure)Commercial Voice Technologies (VoIP, PBX)
Soft Skills
Stakeholder ManagementTechnical GuidanceCommunication With Senior Management
Tools & Technologies
Virtual Desktop TechnologiesInfrastructure Systems
Certifications & Qualifications
Bachelor’s Degree In Related FieldAssociate’s Degree In Related Field
Industry Keywords
IT SolutionsCybersecurity Best PracticesCustomer CommunicationsTechnical Operations

Tech Stack

Tools & technologies
AWSAzureCloudCyber SecurityPythonTypeScriptVoIP

About the role

Key responsibilities & impact
  • Serve as the primary technical point of contact for a designated project team and its communications solutions
  • Manage and track customer communications and technical solutions throughout their lifecycle, from requirements gathering and implementation through operations and maintenance
  • Gather technical and operational requirements and translate customer needs into effective IT and communications solutions
  • Manage stakeholder expectations and coordinate technical activities across customer, engineering, and development teams
  • Provide technical guidance and oversight to ensure communications solutions meet evolving customer requirements
  • Track and validate requirements in coordination with development teams
  • Configure, deploy, and support technical solutions
  • Support development of robust and scalable IT solutions, including virtualization platforms and associated infrastructure
  • Apply IT and cybersecurity best practices throughout solution design, deployment, and sustainment
  • Support networking and network security technologies within customer environments
  • Support Virtual Desktop technologies and associated infrastructure
  • Track implementation activities and ongoing operations and maintenance requirements
  • Train system users on implemented technical solutions
  • Present and discuss technical operations, requirements, solutions, and status with senior management

Requirements

What you’ll need
  • Active TS/SCI with a FS Polygraph
  • Bachelor’s degree in a field related to the specific technical skill and 11 years of relevant experience; OR Associate’s degree and 13 years of relevant experience; OR no degree and 15 years of related work experience
  • Experience developing robust, scalable IT solutions, with emphasis on virtualization platforms and associated infrastructure systems
  • Experience gathering and managing technical requirements
  • Experience managing stakeholder expectations
  • Experience configuring and deploying technical solutions
  • Experience training system users
  • Experience implementing IT and cybersecurity best practices
  • Experience presenting and discussing technical operations with senior management
  • Experience managing and tracking customer solutions throughout the lifecycle, including requirements gathering, implementation, and operations and maintenance
  • Experience with networking and network security technologies
  • Experience with Virtual Desktop technologies
  • Experience working with development teams to track and validate requirements
  • Desired: scripting languages such as Bash, PowerShell, and Python
  • Desired: Software-Defined Networking (SDN) technologies
  • Desired: designing, building, deploying, and maintaining networks
  • Desired: recent hands-on experience within the last 3 years with WAN, LAN, and client-access technologies, including MACsec, HSRP, VRF, VPC, ACLs, BGP, and EIGRP
  • Desired: security monitoring and auditing
  • Desired: guiding systems through the Assessment and Authorization (A&A) process
  • Desired: commercial cloud platforms such as AWS and Microsoft Azure
  • Desired: commercial voice technologies, including VoIP and PBX

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • EAP
  • Training and Tuition Assistance
  • Paid Time Off
  • Holidays
  • Professional growth and development opportunities
  • Equal Opportunity Employer