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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR Operations and compliance management, with a strong focus on process documentation and vendor management. Proficient in utilizing HR systems and ticketing tools to enhance operational efficiency.
Highest-signal resume keywords
HR Operations ExperienceUS Employment Compliance KnowledgeProcess Documentation SkillsVendor Management ExperienceHR Certification (SHRM-CP, SHRM-SCP, PHR, SPHR)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process DocumentationCompliance ManagementVendor ManagementSOP WritingEEO-1 FilingCalifornia Pay Data ReportingAdministrative Process AutomationHR Systems Proficiency
Soft Skills
Clear Written CommunicationSound Judgment with Confidential Data
Tools & Technologies
WorkdayCulture AmpDoceboConfluenceTicketing Tools
Certifications & Qualifications
SHRM-CPSHRM-SCPPHRSPHR
Industry Keywords
People OperationsHR GeneralistCompliance ObligationsDocumentation ManagementTalent Development
About the role
Key responsibilities & impact- Serve as the operational liaison between People Business Partners and People Operations
- Create consistency in how requests are routed
- Provide Tier 1 support for PBP ticketing
- Create, organize, and maintain documentation and SOPs across People Experience
- Partner with Talent Development, People Business Partners, and Recruiting to keep documentation current, findable, and easy to follow
- Manage recurring compliance obligations, including EEO-1 filing and California Pay Data reporting
- Ensure compliance submissions are accurate and on time
- Support People Operations vendor management, including day-to-day coordination, issue tracking, and renewal preparation
- Run Culture Amp manual exit surveys
- Design, implement, and maintain Marqeta’s Job Description Repository
- Identify opportunities to simplify and automate recurring administrative processes
Requirements
What you’ll need- 3 to 5 years of experience in HR operations, People Operations, or HR generalist work
- Working knowledge of US employment compliance and reporting, such as EEO-1 or state pay data requirements
- Strong process documentation skills, with a track record of writing SOPs others use
- Experience managing vendors or third-party HR providers
- Comfort working in HR systems and ticketing tools
- Sound judgment with confidential data
- Clear written communication
- HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) is a nice-to-have
- Familiarity with Workday, Culture Amp, Docebo, and/or Confluence is a nice-to-have
- Comfort using AI tools to streamline administrative work and documentation is a nice-to-have
- Role can be performed remotely only in one of Marqeta’s Premium or National US locations
- This role is not budgeted for the Bay Area or New York City Metro areas
Benefits
Comp & perks- Annual bonuses for eligible employees
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company
- Employee Stock Purchase Program
- Family-forming benefits and fertility support
- Generous parental leave base salary top-up
- Free therapy sessions
- Financial and professional coaching
- Legal advice
- Monthly stipend to support the remote work model
- Annual “development dollars” to support people growth and development