Sales QA Admin

Marriott Vacations Worldwide

. Maintain confidentiality of proprietary materials and information .

Posted 9/23/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by addressing guest needs professionally and promptly while maintaining confidentiality and security. Proficient in using Microsoft Office Suite and various software applications for effective communication and documentation.

Highest-signal resume keywords

Customer ServiceMicrosoft Office SuiteConfidentiality ManagementEnglish Language ProficiencyDocument Preparation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDocument ProofreadingEmail CommunicationSpreadsheet ManagementDatabase ManagementPresentation Software UseFiling System MaintenanceWork-Related Information Retrieval

Soft Skills

ProfessionalismTeamworkTact and DiplomacyEffective Communication

Industry Keywords

Guest PrivacyCompany PoliciesCustomer NeedsProprietary Information

About the role

Key responsibilities & impact

Maintain confidentiality of proprietary materials and information
Protect the privacy and security of guests and coworkers
Follow company and department policies and procedures
Address customer needs professionally, positively, and promptly
Resolve customer questions, concerns, and requests using brand or property-specific processes
Welcome, acknowledge, thank, and provide farewell service to customers
Assist associates to ensure proper coverage and prompt guest service
Prepare and review written documents, including proofreading and editing
Communicate efficiently with guests, coworkers, associates, and departments
Develop positive and productive working relationships and promote teamwork
Handle sensitive associate and guest issues with tact, respect, diplomacy, and confidentiality
Enter and retrieve work-related information using computers, databases, and software
Create and maintain electronic and paper filing systems for records and reports
Prepare letters, memos, and other documents using email, word processing, spreadsheet, database, and presentation software
Perform other reasonable job duties as requested by Supervisors

Requirements

What you’ll need

High school diploma/G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience is required
English Language Proficiency
Microsoft Office Suite
Ability to maintain confidentiality of proprietary materials and information
Ability to protect guest and coworker privacy and security
Ability to follow company and department policies and procedures
Ability to address customer needs professionally and promptly
Ability to use computers and application systems to enter and locate work-related information
Ability to use email, word processing, spreadsheet, database, and presentation software