Vacation Advisor – Reservation Sales

Marriott Vacations Worldwide

. Communicate with potential owners by telephone to schedule preview package reservations .

Posted 10/8/2026full-timeRemote • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills by effectively engaging with potential owners and clearly explaining reservation and sales-presentation requirements. Proven ability to overcome objections and promote additional services while adhering to company policies and maintaining confidentiality.

Highest-signal resume keywords

Clear CommunicationSales TechniquesCustomer ServiceQuality Assurance ComplianceRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reservation Requirements ExplanationEligibility VerificationAccommodation Availability CheckingPromoting UpgradesProblem Resolution

Soft Skills

Polite DemeanorEnthusiastic AttitudeTeam Support

Industry Keywords

Vacation OwnershipSales PresentationGuest LoyaltyConfidentialityService Needs

About the role

Key responsibilities & impact

Communicate with potential owners by telephone to schedule preview package reservations
Explain details and requirements for attending a sales presentation and verify eligibility
Overcome objections while maintaining a polite and enthusiastic demeanor
Leverage guest loyalty to persuade callers to reserve vacation ownership preview package dates
Contact appropriate call center individuals, leaders, or departments to resolve calls, requests, or problems
Answer questions about vacation destinations, resort facilities, and services
Check accommodation and date availability and suggest alternatives
Promote accommodation upgrades and extra nights to drive additional revenue
Clearly explain preview-package reservation and sales-presentation requirements
Follow company policies and procedures; maintain confidentiality and protect company assets
Welcome and acknowledge guests, anticipate and address service needs, and express appreciation
Answer telephones using appropriate etiquette
Develop positive working relationships and support team goals
Comply with quality assurance expectations and standards
Perform other reasonable duties as requested by supervisors

Requirements

What you’ll need

Must live in the San Marcos, CA area
Ability to communicate clearly and professionally by telephone
Ability to explain reservation and sales-presentation requirements
Ability to verify eligibility requirements
Ability to overcome objections using sales techniques
Ability to answer questions about vacation destinations, resort facilities, and services
Ability to check accommodation and date availability and suggest alternatives
Ability to promote accommodation upgrades and extra nights
Ability to follow company policies and procedures and maintain confidentiality
Ability to comply with quality assurance expectations and standards
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance

Benefits

Comp & perks

Equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture