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Account Management, Broking
Marsh McLennan. Assist the onshore broking team with developing, implementing and managing risk management and insurance programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in risk management and insurance program development, with a strong understanding of insurance legislation and compliance. Capable of maintaining client relationships and ensuring accurate processing of insurance transactions.
Highest-signal resume keywords
Risk ManagementInsurance Program DevelopmentClient Relationship ManagementInsurance Legislation KnowledgeTransaction Processing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance KnowledgeClaims NegotiationPremium CalculationRenewal Strategy ImplementationAccount RetentionCompliance ManagementOperations ProcessingClient Record MaintenanceBusiness DevelopmentProcess Improvement
Soft Skills
Interpersonal SkillsCommunication SkillsTeam CollaborationProblem-Solving
Tools & Technologies
IT ApplicationsWorkload Management SystemsResource Allocation Tools
Industry Keywords
Insurance (Agents & Brokers) ActInsurance Contracts ActFire Services LevyStamp DutiesWorker's CompensationErrors and Omissions Policy
About the role
Key responsibilities & impact- Assist the onshore broking team with developing, implementing and managing risk management and insurance programs
- Assist with developing and maintaining long-term relationships with client decision makers
- Understand clients' businesses, risk management and insurance needs
- Implement renewal and broking strategies
- Support additional business development, new business acquisition, account retention and defence strategies
- Assist with negotiating equitable claim settlements
- Monitor accuracy and performance of operations processing outputs
- Participate in client and insurer meetings as required
- Use required IT applications for compliance, accuracy, workload management, resource allocation and process improvement
- Produce and process client transactions, including premium and adjustment calculations, pre-renewal and broking meeting materials, renewal reports, insurance manuals and certificates of currency
- Facilitate work transitions between broking and operations teams and confirm output quality
- Maintain accurate client records
- Perform other duties as required
Requirements
What you’ll need- Thorough understanding of all major classes of insurance offered to clients
- Thorough working knowledge of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation and other relevant legislation
- Basic understanding of relevant Insurance and related legislation
- Consistent use of required IT applications
- Compliance with company quality practices, systems and procedures
- Compliance with the company's errors and omissions avoidance policy
- Accurate maintenance of client records
- Ability to work with onshore broking, claims, operations, clients and insurers
Benefits
Comp & perks- Hybrid work flexibility
- Working remotely and collaboration, connections and professional development benefits of working together in the office
- Diversity, inclusive and flexible work environment