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Account Management/ Broking
Marsh McLennan. Assist the onshore broking team with developing, implementing and managing risk management and insurance programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in risk management and insurance program development, with a strong understanding of relevant legislation and compliance requirements. Proficient in maintaining client relationships and ensuring accurate processing of insurance transactions.
Highest-signal resume keywords
Risk ManagementInsurance Program DevelopmentClient Relationship ManagementInsurance Legislation KnowledgeIT Application Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Premium CalculationsAdjustment CalculationsRenewal ReportsInsurance ManualsCertificates of CurrencyClaims NegotiationOperations ProcessingAccount Retention StrategiesBusiness DevelopmentCompliance Monitoring
Soft Skills
CommunicationLiaisonAttention to DetailTeam CollaborationClient Service
Tools & Technologies
IT Applications
Industry Keywords
InsuranceInsurance (Agents & Brokers) ActInsurance Contracts ActFire Services LevyStamp DutiesWorker’s CompensationErrors and Omissions PolicyQuality PracticesComplianceClient Records Management
About the role
Key responsibilities & impact- Assist the onshore broking team with developing, implementing and managing risk management and insurance programs
- Assist with maintaining long-term relationships with key client decision makers through meetings and liaison
- Implement renewal and broking strategies according to onshore broking team instructions
- Assist with account retention, defence strategies and business development
- Assist broking and claims teams with negotiating equitable claim settlements
- Monitor the accuracy and performance of operations processing outputs
- Participate in client and insurer meetings as required
- Use required IT applications to maintain compliance, accuracy and workload
- Produce and process premium and adjustment calculations, pre-renewal and broking meeting documentation, renewal reports, insurance manuals and certificates of currency
- Support transitions between broking and operations teams and verify output quality
- Maintain accurate client records and perform other duties as required
Requirements
What you’ll need- Understanding of clients’ business, risk management and insurance needs
- Understanding of all major classes of insurance offered by the Company
- Thorough working knowledge of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker’s Compensation and other relevant legislation
- Basic understanding of relevant insurance and related legislation
- Proficiency with required IT applications
- Ability to maintain accurate client records and process client transactions accurately and on time
- Adherence to Company Quality practices, systems and procedures
- Compliance with the Company's errors and omissions avoidance policy
Benefits
Comp & perks- Hybrid work with flexibility to work remotely
- Collaboration, connections and professional development benefits from working together in the office
- Diversity, inclusive and flexible work environment