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Account Manager – Global Benefits Management
Marsh McLennan. Manage global relationships for a portfolio of 4–6 clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing global client relationships and executing employee benefits strategies, with a strong focus on client satisfaction and business development. Proficient in consulting on international benefits and coordinating with local specialists to ensure effective delivery.
Highest-signal resume keywords
Client ManagementGlobal Benefits Strategy ExecutionInternational Employee Benefits KnowledgeNew Business DevelopmentConsulting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Benefits ManagementInsurance KnowledgeFinancial Services ExperienceProject ManagementAnalytical Skills
Soft Skills
Client-Focused MindsetExcellent Communication SkillsAttention to DetailResults-OrientedSelf-Starter
Industry Keywords
Global Client RelationshipsBenefit HarmonizationPensionRisk BenefitsMedical Benefits
About the role
Key responsibilities & impact- Manage global relationships for a portfolio of 4–6 clients
- Ensure delivery against clients’ strategic and tactical benefits goals regionally or globally
- Manage insured employee benefits and oversee local renewal coordination
- Oversee implementation and ongoing management of Global Benefits Management appointments
- Maintain client satisfaction and ensure key activities are completed and internal/external parties are aligned
- Work proactively with client team members to influence delivery and meet client commitments
- Liaise with senior-level Global Client Managers as lead global contact for client deliverables
- Support execution of global benefit strategies, including benefit harmonization, minimum standards and global benefit financing
- Coordinate local in-country specialists and brokers
- Help clients monitor employee benefit programs worldwide through regular reports and updates
- Ensure global governance processes are followed
- Monitor international employee benefit trends and market developments
- Consult with clients on international benefits matters
- Identify opportunities to grow client revenue and support new business development
Requirements
What you’ll need- Proven consulting, client management or broking experience, preferably gained from a similar role in a large complex, global organisation
- Previous experience in the Insurance, Financial Services or Employee Benefits sectors, working with multinationals
- Client-focused mindset with relevant client-facing experience
- Ability to consult, analyse and communicate on insured employee benefit-related products
- Excellent written and verbal communication skills with strong attention to detail
- Experience managing multiple projects/tasks simultaneously and prioritizing them through conclusion
- Results-oriented and accustomed to setting high standards in a demanding environment
- Self-starter and fast learner able to work independently or as part of a team
- Existing international benefits experience and working knowledge of international employee benefits, such as pension, risk benefits and medical
- Successful track record of new business development
- Fluency in another language is an advantage
- Ability to work at least 3 days per week in the office