Account Specialist

Marsh McLennan

. Provide operational support for the management of Global Benefits Management arrangements, associated insured employee benefits and ad hoc tasks .

Posted 9/18/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Global Benefits Management, including operational support, client satisfaction, and governance compliance. Proficient in managing benefit renewals and collaborating with internal and external stakeholders in a client-facing capacity.

Highest-signal resume keywords

Global Benefits ManagementInsurance Account ManagementBenefit Renewals ManagementProcess BuildingAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MS WordMS PowerPointMS ExcelData ReportingPolicy TrackingInventory ManagementProject TimelinesEfficiency ProjectsClient SatisfactionGovernance Compliance

Soft Skills

Oral CommunicationWritten CommunicationPresentation SkillsAttention to DetailTeamwork

Tools & Technologies

Benefit PlatformsFlexible Benefits Platforms

Industry Keywords

InsuranceFinancial ServicesEmployee BenefitsMultinational ExperienceClient-Facing Role

About the role

Key responsibilities & impact

Provide operational support for the management of Global Benefits Management arrangements, associated insured employee benefits and ad hoc tasks
Support implementation and ongoing management of GBM appointments and maintain client satisfaction
Ensure key activities are completed and internal and external parties are aligned
Ensure GBM Rules of the Road governance requirements are followed by local brokers
Provide renewal directions and compile project timelines for local brokers and clients
Outline data and reporting expectations to local brokers and clients
Maintain internal policy tracking and inventory platforms
Support management of benefit platforms where required
Peer review tasks completed by the Centre of Excellence and send deliverables to clients
Support sales opportunities and demonstrations of policy tracking and inventory platforms
Work collaboratively with internal and external parties in a client-facing role

Requirements

What you’ll need

Previous experience in the Insurance, Financial Services or Employee Benefits sectors, working with multinationals
Proficient with MS Word, PowerPoint and Excel
Experience in process building, best practices and/or efficiency projects
Strong oral, written communication and presentation skills
Good analytical skills and strong attention to detail
Ability to work within a global team environment
Strong self-starter, fast learner, quality conscious and committed to deadlines
Strong teamwork skills combined with the ability to work independently with minimal supervision
Knowledge/experience in global and/or regional insured employee benefits or other insurance Account Management is advantageous
Experience managing benefit renewals in conjunction with Flexible Benefits platform providers is advantageous
Language skills are a plus and highly desired, but not essential

Benefits

Comp & perks

Excellent career development opportunities
Broad range of projects relating to employee benefits
Flexible working
Competitive salary
25 days holiday, with the option to buy or sell up to 5 days per year
Excellent pension contributions
Private health insurance
Employee assistance program
Range of lifestyle benefits
Volunteering opportunities
Employee network programs
Flexible working and collaboration, connections and professional development benefits of working together in the office
Reasonable adjustments in accordance with applicable law for candidates with a disability