Associate Director – IT Implementation Consulting

Marsh McLennan

. Plan and prioritize work and support delivery lifecycle activities .

Posted 9/21/2026full-timeBengaluru • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing Workday implementation projects, including Absence and Time Tracking modules, while effectively communicating with stakeholders and leading teams. Proven ability to develop strategies for optimizing Workday platform usage and delivering operational excellence.

Highest-signal resume keywords

Workday Implementation ManagementAbsence and Time Tracking ConfigurationStakeholder Communication PlanningUser Acceptance Testing (UAT) SupportTeam Leadership and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workday Absence and Time TrackingWorkday Advanced ReportsTest Scenario DevelopmentRequirements GatheringProject Lifecycle ManagementData ConversionSolution DesignApplication TestingProduction SupportProcess Improvement

Soft Skills

Effective CommunicationTroubleshooting SkillsIndependent WorkCustomer Query HandlingTeam Collaboration

Tools & Technologies

Workday PlatformReporting DashboardsGlobal Information Systems

Certifications & Qualifications

Workday Absence and Time Tracking Certification

Industry Keywords

HR SystemsPayroll SystemsClient-Facing ConsultingOperational ExcellenceTransformation Projects

About the role

Key responsibilities & impact

Plan and prioritize work and support delivery lifecycle activities
Collate and report project status and impediments
Lead and manage Launch Implementation and Your Way implementation projects
Manage team workload and support all delivery lifecycle phases
Coordinate with engagement managers, project managers, clients, and project stakeholders
Lead multiple Absence and Time Tracking projects simultaneously
Conduct workshops and address customer queries
Deliver Absence and Time Tracking, reporting, and dashboard solutions
Identify scope, scope gaps, and appropriate stakeholders
Communicate and collaborate with internal and external stakeholders
Gather and document requirements and define project timelines
Develop test scenarios and scripts and support feature releases, security, and UAT
Mentor and coach team members
Drive operational excellence and transformational projects
Lead Workday implementation projects from planning through execution
Develop strategies to maximize Workday platform usage
Plan, execute, and monitor Workday implementation, upgrade, and optimization projects
Manage and mentor Workday analysts, consultants, and developers
Investigate client Absence and Time Tracking requirements and design solutions
Provide clients with an overview of Workday Absence and Time Tracking capabilities
Conduct client sessions and support requirements-template completion
Assist clients with application testing
Provide post-deployment production support
Assist with production rollout
Manage stakeholder expectations and issue resolution, including escalation
Develop stakeholder communication plans
Leverage synergies between global information systems

Requirements

What you’ll need

Proven experience managing complex projects involving Workday implementations, upgrades, and process improvements
Ability to conduct workshop sessions independently and handle customer queries
Experience configuring and customizing Workday Absence and Time Tracking modules
Ability to coordinate deliverables with other consultants
Experience leading or participating in Workday implementation projects from planning to execution
Experience gathering and documenting requirements, assessing complexity and level-of-effort estimates, prioritizing capacity, and defining timelines
Ability to identify test scenarios, develop test scripts, and support Workday feature releases, security, and User Acceptance Testing (UAT)
Ability to work across multiple time zones and teams
Workday Absence and Time Tracking certification required
Total 12+ years of experience, including 7 years in Workday
BE/B.Tech/MCA/BSc
Extensive client-facing consulting experience driving implementation projects
Experience developing and implementing Workday platform strategies
Experience leading Workday implementation, upgrade, and optimization projects
Experience managing Workday professionals, including analysts, consultants, and developers
Knowledge of Absence and Time Tracking requirements definition and solution design
Ability to handle Payroll Parallel queries related to Absence and Time Tracking
Experience with application testing, production support, and production rollout
Ability to manage stakeholder needs, expectations, and issue resolution
Ability to communicate effectively with mid- and senior-level management
Experience developing and managing stakeholder communication plans
Experience with Workday Project Lifecycle
Demonstrated ability to lead and manage teams
Extensive experience with Workday Absence and Time Tracking, Reporting, and Data Conversion
Strong knowledge of Workday Advanced Reports, Composite Reports, and Dashboards
In-depth knowledge of the Workday object model and solution design
Knowledge of HR and Payroll systems and other functional areas
Ability to learn new technologies and features quickly
Ability to train users in classroom and non-classroom environments
Excellent verbal and written communication skills
Good troubleshooting and technical skills
Ability to work independently

Benefits

Comp & perks

Professional development opportunities
Career advancement opportunities
Supportive leaders
Vibrant and inclusive culture
Flexible work environment
Benefits and rewards to enhance well-being
Flexibility of working remotely
Collaboration, connections and professional development benefits from working in the office