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Marsh McLennan

Business Analyst – Corporate Re-brand

Marsh McLennan

. Support customer experience activities within the Mercer Super Portfolio function, focusing on a large-scale rebrand project .

Posted 11/11/2026full-timeMelbourne • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in business analysis methodologies and tools, with a strong focus on stakeholder engagement and requirements management. Proficient in agile, lean, and waterfall environments, with experience in financial services and superannuation systems.

Highest-signal resume keywords
Business Analysis MethodologiesStakeholder EngagementAgile DeliveryFinancial Services ExperienceBusiness Analysis Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Requirements ElicitationGap AnalysisImpact AssessmentData VisualizationSQL
Soft Skills
Communication SkillsListening SkillsMentoringRelationship Management
Tools & Technologies
JIRAConfluenceCMS PlatformsTableau
Certifications & Qualifications
ECBACCBACSBAPMI-ACP
Industry Keywords
SuperannuationRebrand ProgramsFinancial ServicesBusiness Functions

Tech Stack

Tools & technologies
SQLTableau

About the role

Key responsibilities & impact
  • Support customer experience activities within the Mercer Super Portfolio function, focusing on a large-scale rebrand project
  • Plan the most effective approach and techniques for each project or piece of work
  • Analyse, elicit, document and validate requirements using suitable business analysis methods
  • Work with stakeholders to understand needs, manage relationships and maintain clear requirements traceability
  • Support solution analysis, functional specifications, current-state and future-state mapping, gap analysis and impact assessment
  • Assist with test activities, including triage and impact analysis
  • Contribute to risk management and business case development
  • Share learnings, support peer reviews, mentor team members and identify ways to improve efficiency and reuse artefacts

Requirements

What you’ll need
  • Demonstrated experience applying multiple business analysis methodologies and tools
  • Well-developed communication, listening and stakeholder engagement skills
  • Working knowledge of business analysis planning, elicitation, requirements lifecycle management, strategy analysis, design definition and solution evaluation
  • Experience working in agile, lean and waterfall delivery environments
  • Experience in financial services, preferably superannuation
  • Familiarity with superannuation systems and business functions
  • Experience working on large corporate re-brand programs is beneficial
  • Experience using collaboration and workflow tools such as JIRA and Confluence
  • Business analysis certification such as ECBA, CCBA, CSBA, PMI-ACP or equivalent
  • Experience with CMS platforms, SQL and data visualisation tools such as Tableau
  • Relevant tertiary qualification and/or ASFA accreditation
  • Appropriate approval to work in Australia
  • Successful applicants must complete a Criminal & Bankruptcy check prior to commencing employment

Benefits

Comp & perks
  • Professional development opportunities
  • Interesting work and supportive leaders
  • Vibrant and inclusive culture
  • Career opportunities
  • Benefits and rewards to enhance well-being
  • Hybrid work flexibility, including remote work and working together in the office
  • Collaboration, connections and professional development benefits of working in the office