Business Insurance Account Manager – Construction

Marsh McLennan

. Work with Producers, Account Executives, service teams, and internal departments to plan, execute, and track customized client service strategies .

Posted 10/13/2026full-timeOrland Park • Illinois • United StatesJuniorMid-Level💰 $64,700 - $120,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and executing customized service strategies within the insurance sector. Proficient in analyzing risk, negotiating coverage terms, and maintaining accurate client records while ensuring compliance with industry standards.

Highest-signal resume keywords

Property And Casualty LicenseAccount Manager ExperienceClient Relationship ManagementInsurance Brokerage KnowledgeAgency Management Systems

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk AnalysisProposal ManagementUnderwriting SubmissionsCoverage ComparisonProgram Structure Evaluation

Soft Skills

CommunicationMentoringCollaborationClient Service

Tools & Technologies

Microsoft Office SuiteAgency Management Systems

Certifications & Qualifications

CPCUARMCEBS

Industry Keywords

Insurance FormsCoverage TermsClient DeliverablesService PlansLegislation Trends

About the role

Key responsibilities & impact

Work with Producers, Account Executives, service teams, and internal departments to plan, execute, and track customized client service strategies
Manage proposals, service plans, program summaries, and client deliverables
Build and maintain client relationships through phone, email, and in-person meetings
Analyze risk, coverage, and program structures; recommend and execute changes
Oversee client portal information accuracy and access decisions
Explain coverage terms and program options to clients
Coordinate internal departments and report service plan execution
Manage new business and renewal processes
Create underwriting submissions and negotiate premiums, coverage, and terms
Evaluate carrier quotes and present coverage comparisons
Maintain current knowledge of insurance forms, coverage, carriers, trends, and legislation
Maintain complete client files and accurate agency management system records
Meet activity timelines, quality metrics, and process integrity goals
Participate in service team meetings
Train, guide, and mentor Client Service Representatives and peers
Develop effective relationships with producers, account executives, service representatives, carriers, managers, and other departments

Requirements

What you’ll need

Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding
Available to travel to both local and long-distance client meetings
Has means of transportation for local travel as needed
2+ years Account Manager experience within an insurance brokerage, or comparable experience
Preferred: BS/BA in Business, Insurance, or related field
Preferred: CPCU, ARM, CEBS, or other professional insurance designation related to discipline
Preferred: Experience working with agency management systems
Preferred: Proficient skill level in Microsoft Office Suite

Benefits

Comp & perks

Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Performance-based incentives may be available