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Change Manager – Organizational Design, People Change
Marsh McLennan. Support the business in preparing for, delivering and adopting change activities and initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in change management strategies and plans, focusing on maximizing employee adoption and business buy-in. Proven ability to influence stakeholders and integrate change management into broader business objectives.
Highest-signal resume keywords
Change Management ExperienceStakeholder ManagementCommunication SkillsChange Strategy DevelopmentProject Management Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Management StrategiesReadiness AssessmentsSuccess Metrics DefinitionRisk ManagementCoaching and Workshop Delivery
Soft Skills
Influencing SkillsRelationship ManagementAdaptabilityPresentation SkillsCollaboration
Certifications & Qualifications
APMG CertificationProsci Certification
Industry Keywords
Change ProcessBusiness TransformationStakeholder AnalysisOrganizational CultureEmployee Adoption
About the role
Key responsibilities & impact- Support the business in preparing for, delivering and adopting change activities and initiatives
- Act as a bridge across multiple business areas and help the business understand the broader change landscape
- Create and implement change management strategies and plans to maximize business buy-in and employee adoption
- Partner with business leaders as a change subject matter expert and trusted advisor
- Lead and run change projects with business leaders, program managers and project managers
- Integrate change management activities into overall business and program objectives and delivery plans
- Identify and manage change risks and issues and anticipate and mitigate resistance
- Develop change strategies and plans based on the details of the change and impacted groups
- Conduct readiness assessments, evaluate results and present findings
- Oversee actionable change management plans, including communication, stakeholder analysis, communications and training plans
- Define and measure success metrics and monitor change progress, focusing on adoption
- Influence leaders and stakeholders to embed effective people-focused change management approaches
- Prepare business areas and colleagues for transitions to new ways of working
- Develop, lead and deliver coaching sessions and workshops
Requirements
What you’ll need- At least 2-4 years change management experience within a large complex organization
- Experience working with and across multiple functions and business areas
- Solid understanding of how people go through change and the change process
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable
- Strong people, relationship, and stakeholder management skills
- Exceptional written and verbal communication and presentation skills
- Professional training and certification, such as APMG or Prosci (standout qualification)
- Familiarity with project/program management approaches, processes and lifecycles (standout qualification)
- Comfortable providing advice and constructive challenge to stakeholders/project teams (standout qualification)
- Solid understanding of how different people, personalities and organizational cultures approach and adopt change (standout qualification)
Benefits
Comp & perks- Professional development opportunities
- Supportive leaders
- Vibrant and inclusive culture
- Career opportunities
- Health and welfare benefits
- Tuition assistance
- 401K savings
- Other retirement programs
- Employee assistance programs
- Flexible remote work
- Collaboration, connections and professional development benefits from working together in the office