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Claims Advocacy Consultant
Marsh McLennan. Review daily reports to determine whether claims should apply to Owner Controlled Insurance Programs (OCIPs) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing insurance claims processes, particularly within Owner Controlled Insurance Programs (OCIPs) and related documentation. Strong ability to analyze claims data, maintain accurate records, and communicate effectively with stakeholders.
Highest-signal resume keywords
Insurance Claims ExperienceOwner Controlled Insurance Programs (OCIPs)Claims Handling Process DevelopmentCommunication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementRisk Management Information System (RMIS)Incident ReportingContract ReviewData AnalysisFunding PreparationClaims Activity SummarizationMonthly ReportingFELA Process KnowledgeConstruction Insurance Knowledge
Soft Skills
Negotiation SkillsInterpersonal SkillsMultitaskingRelationship BuildingProblem-Solving Skills
Industry Keywords
Workers CompensationLiability InsuranceConstruction InsuranceTransportation InsuranceContractor Controlled Insurance Programs (CCIPs)
About the role
Key responsibilities & impact- Review daily reports to determine whether claims should apply to Owner Controlled Insurance Programs (OCIPs)
- Review and log related automatic Central Reporting reports
- Create and maintain email folders for incident-related emails
- Create and maintain shared claims folders for each incident
- Assist with setting up OCIP claims as needed
- Review and correct assigned projects and employers for claims in TPA RMIS
- Develop and maintain claims-handling process documents
- Update OCIP incident logs by project for all incident types
- Review incidents not in TPA RMIS to ensure risk involvement loops are closed or claims are appropriately reported and handled
- Follow up with projects and contractors to help adjusters obtain data for claim setup and management
- Summarize claims activity for Risk Management and create monthly reports
- Ensure the FELA process is followed
- Enter daily funding into the captive insurance company bank worksheet and prepare monthly funding requirements for Risk Management review
- Consolidate captive and TPA accounts monthly
- Review TPA invoices for accuracy and provide them to Risk Management
- Help coordinate severe incident defense responses for OCIP claims
- Perform contract review work related to OCIP projects
Requirements
What you’ll need- Minimum 3-5 years of insurance claims experience in workers compensation and liability
- Ideally experience in Owner Controlled Insurance Programs (OCIPs), Contractor Controlled Insurance Programs (CCIPs), or construction insurance
- Bachelor’s degree in accounting, finance, economics, risk management or a related subject
- Excellent communication, negotiation, and interpersonal skills
- Strong organizational, multitasking, relationship-building and problem-solving skills
- High integrity and teamwork focus
- Eagerness to learn
- Experience in the construction, transportation or claims spaces
- FELA experience is a plus but not required
Benefits
Comp & perks- Professional development opportunities
- Interesting work and supportive leaders
- Vibrant and inclusive culture
- Flexible work environment
- Benefits and rewards to enhance well-being