Client Director – Employee Health & Benefits

Marsh McLennan

. Have overall responsibility for the client relationship within an assigned book-of-business .

Posted 10/16/2026full-timeTroy • Michigan • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client relationship management skills, with a focus on the group benefits industry and strategic planning. Proven ability to lead teams, maintain high client retention rates, and effectively communicate with senior-level executives.

Highest-signal resume keywords

Client Relationship ManagementGroup Benefits Industry KnowledgeTeam LeadershipCommunication SkillsLife And Health Insurance License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic PlanningClient Needs AssessmentSales Process ParticipationBook Of Business ManagementClient Retention Strategies

Soft Skills

LeadershipPersuasionOrganizational SkillsMulti-taskingSelf-directed

Certifications & Qualifications

Valid Life And Health Insurance License

Industry Keywords

Insurance AgencyConsulting FirmGroup Insurance CarrierFinancial PlanningClient Executive Management

About the role

Key responsibilities & impact

Have overall responsibility for the client relationship within an assigned book-of-business
Establish and maintain excellent internal and external relationships
Seek and understand client needs
Manage the team responsible for delivering all aspects of services
Participate in the sales process, despite having no direct new business sales responsibilities
Maintain a high client retention rate
Maintain a book of business that meets or exceeds the target book of business size over time
Work out of any of the Troy or Livonia office locations

Requirements

What you’ll need

Minimum of a Bachelors degree, preferably in business
Minimum of 5 to 8 years industry experience working for an insurance agency, consulting firm, group insurance carrier or related experience
Demonstrated ability to manage senior level client executives and continue to cultivate the client relationship
Strong working knowledge of the group benefits industry, particularly within the financial and strategic planning areas
Strong leadership, persuasion, communication and writing skills
Ability to work under pressure and multi-task
Ability to work in a team leadership role
Must be self-directed, organized and resourceful
Must have and maintain a valid license to sell life and health insurance in the State of Michigan