Client Service Representative – Business Insurance, Entry Level

Marsh McLennan

. Manage insurance programs . Execute policy changes . Update client information . Facilitate collaboration . Work with the servicing team . Deliver exceptional service to clients

Posted 11/5/2026full-timeUnited StatesEntry Level💰 $34,650 - $64,575 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and organizational abilities to manage insurance programs effectively while delivering exceptional client service. Proficient in handling policy changes and collaborating with teams in a fast-paced environment.

Highest-signal resume keywords

Excellent Written Communication SkillsExcellent Verbal Communication SkillsProperty & Casualty LicenseMS Office Suite ProficiencyInsurance Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Highly OrganizedProblem SolverGood Time Management SkillsDetail OrientationPositive Attitude

Tools & Technologies

MS Office SuiteWordExcelOutlook

Certifications & Qualifications

Property & Casualty License

Industry Keywords

Insurance ProgramsPolicy ChangesClient InformationExceptional ServiceServicing Team

About the role

Key responsibilities & impact

Manage insurance programs
Execute policy changes
Update client information
Facilitate collaboration
Work with the servicing team
Deliver exceptional service to clients

Requirements

What you’ll need

Excellent written and verbal communication skills to effectively service customers
Self-starter; highly organized problem solver with good time management skills to meet deadlines
Detail orientation and ability to handle a wide variety of tasks
Ability to work on a fast-paced, high-energy team while maintaining a positive attitude
High school diploma or equivalent is required
Property & Casualty license preferred, or ability to obtain upon hire
Proficient in MS Office Suite (Word, Excel, Outlook)
1 year of experience working in the insurance industry is a plus, but not required

Benefits

Comp & perks

Medical, dental, vision
Employer-paid HSA contributions
401k match
Flexibility to work at home or an office, based on discretion and schedule, for most positions
20 days of paid time off
Tuition reimbursement
Designation/certification support and bonuses
Paid day off to volunteer
Company-organized volunteer events
Up to $1,000 per year in matching charitable donations
Up to $750 per year in wellness rewards
Nitro cold brew coffee and sparkling water
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Performance-based incentives may be available