Client Service Representative – Employee Health & Benefits, Entry Level

Marsh McLennan

. Manage insurance programs . Execute policy changes . Update client information . Facilitate collaboration . Work with the servicing team . Deliver exceptional service to clients

Posted 11/5/2026full-timeUnited StatesEntry Level💰 $34,650 - $64,575 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication skills and detail orientation while managing insurance programs and executing policy changes. Capable of analyzing financial data and delivering exceptional service in a fast-paced team environment.

Highest-signal resume keywords

Insurance Program ManagementPolicy Change ExecutionFinancial Data AnalysisLife & Health LicenseMS Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Program ManagementPolicy Change ExecutionFinancial Data AnalysisMS Office Suite ProficiencyClient Information Updating

Soft Skills

Excellent Communication SkillsHighly Organized Problem SolverTime Management SkillsPositive AttitudeDetail Orientation

Certifications & Qualifications

Life & Health License

Industry Keywords

Insurance IndustryClient ServiceCollaborationServicing Team

About the role

Key responsibilities & impact

Manage insurance programs
Execute policy changes
Update client information
Facilitate collaboration
Work with the servicing team
Deliver exceptional service to clients

Requirements

What you’ll need

Excellent written and verbal communication skills to effectively service customers
Familiarity with analyzing financial data
Self-starter; highly organized problem solver with good time management skills to meet deadlines
Detail orientation and ability to handle a wide variety of tasks
Ability to work on a fast-paced, high-energy team while maintaining a positive attitude
High school diploma or equivalent is required
BS/BA in Business, Insurance or related field is a plus, but not required
Proficient in MS Office Suite (Word, Excel, Outlook) is a plus, but not required
1 year of experience working in the insurance industry is a plus, but not required
Life & Health license preferred, or ability to obtain upon hire