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Customer Service Consultant – Insurance
Marsh McLennan. Provide administrative support across multiple funds and insurance products using various registry systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational skills while providing high-quality customer service in the insurance sector. Capable of executing complex processes with attention to detail and effective communication.
Highest-signal resume keywords
Administrative SupportCustomer ServiceAttention to DetailOrganizational SkillsInsurance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Effective CommunicationProactive ApproachEnthusiasm for Learning
Tools & Technologies
Registry Systems
Certifications & Qualifications
Criminal & Bankruptcy Check
Industry Keywords
Insurance ProductsFinancial ServicesHybrid Work Environment
About the role
Key responsibilities & impact- Provide administrative support across multiple funds and insurance products using various registry systems
- Execute insurance-related tasks and complex processes accurately and in a timely manner
- Deliver high-quality customer service with clear and effective communication
- Perform administrative duties with strong attention to detail
- Collaborate with the team to enhance client and customer experience
- Learn and understand the complexities of insurance products
- Support customers across a range of insurance tasks and complex processes
Requirements
What you’ll need- Strong administrative and organizational skills
- Excellent written and verbal communication skills
- Attention to detail and accuracy in task execution
- Enthusiasm and openness to learning new systems and insurance concepts
- Previous experience in insurance or financial services preferred but not required
- Proactive approach to improving customer experience
- Ability to work effectively in a hybrid work environment
- Cover letter outlining interest in the role and relevant experience
- Appropriate approval to work in Australia
- Successful completion of a Criminal & Bankruptcy check prior to commencing employment
Benefits
Comp & perks- Professional development opportunities
- Interesting work and supportive leaders
- Vibrant and inclusive culture
- Flexible work environment
- Career opportunities
- Benefits and rewards to enhance well-being
- Flexibility of working remotely
- Collaboration, connections and professional development benefits of working together in the office