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Insurance Client Service Specialist
Marsh McLennan. Support the Transportation team in providing exceptional client service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and project management skills while providing exceptional client service. Proficient in Microsoft Office Suite and capable of quickly learning multiple applications to address client needs effectively.
Highest-signal resume keywords
Client Management System ProficiencyMicrosoft Office Suite ProficiencyStrong Organizational SkillsWritten And Verbal Communication SkillsProperty And Casualty Insurance License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Management SystemInvoicingPolicy ReviewEndorsement ProcessingCertificate IssuanceAuto ID Card Issuance
Soft Skills
Strong Organizational SkillsProblem-Solving MotivationResponsivenessProfessionalismAdaptability
Certifications & Qualifications
Property And Casualty Insurance License
Industry Keywords
Client ServiceInsurance Industry ExperienceProject SkillsCommunication Skills
About the role
Key responsibilities & impact- Support the Transportation team in providing exceptional client service
- Update and maintain information in the client management system
- Issue certificates of insurance and auto ID cards
- Handle invoicing
- Review policies
- Process endorsements
- Address other client service needs as they arise
Requirements
What you’ll need- High school diploma or equivalent
- Demonstrated proficiency in computer applications such as Microsoft Office Suite
- Aptitude to quickly learn and utilize multiple applications
- Strong organizational and project skills
- Strong written and verbal communication and interpersonal skills
- Adaptable, flexible, and willing to learn
- Motivated by solving problems
- Responsiveness, urgency, and professionalism
- Ability to prioritize critical and sensitive activities for timely completion
- Ability to respond quickly to client requests and provide appropriate information
- Accountability for quality of work
- Property and Casualty insurance license (a plus, not required)
- One–two years of industry-specific experience (a plus, not required)
Benefits
Comp & perks- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Remote Work
- Charitable contribution match programs
- Stock purchase opportunities
- Health and welfare benefits
- 401K savings and other retirement programs
- Employee assistance programs
- Performance-based incentives may be available