Lead Specialist – IT Implementation Consulting

Marsh McLennan

. Plan and prioritize work across delivery lifecycle phases .

Posted 9/15/2026full-timeBengaluru • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Workday HCM, Security, and Onboarding implementation projects, with a strong focus on client engagement and project management. Capable of designing, configuring, and customizing Workday solutions while ensuring operational excellence and effective communication across teams.

Highest-signal resume keywords

Workday Certified In HCM8+ Years Of Total ExperienceHCM, Security & Onboarding ImplementationCross-Functional Team CollaborationWorkday Module Interactions And Integrations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workday HCM ConfigurationProject ManagementClient Requirement GatheringTest Scenario DevelopmentImplementation Project LeadershipDeployment ReadinessCustomization Of Workday SolutionsTroubleshooting SkillsEstimation And Timeline DefinitionOperational Excellence

Soft Skills

Exceptional Interpersonal SkillsExcellent Verbal CommunicationExcellent Written CommunicationMentorship And GuidanceFlexibility To Work Across Time Zones

Certifications & Qualifications

Workday Certified In HCMCore HCM Certification

Industry Keywords

HCM ImplementationSecurity SolutionsOnboarding SolutionsClient PresentationsSales-To-Service TransitionsGlobal Information SystemsBusiness And Technical RequirementsHypercare SupportCutover PlansProduction Rollout

About the role

Key responsibilities & impact

Plan and prioritize work across delivery lifecycle phases
Lead and manage small implementation and launch projects
Manage team workload and support delivery activities
Coordinate with engagement managers, project managers and clients
Manage multiple projects and own assigned projects end to end
Provide leadership and stakeholders with information for timely decisions
Lead HCM, Security and Onboarding functional streams across multiple projects
Conduct deployment readiness, foundation alignment, discovery and customer confirmation workshops
Design, configure, customize and maintain Workday HCM, Security and Onboarding solutions
Coordinate consultants across functional areas to deliver project milestones
Identify scope and gaps and engage appropriate stakeholders
Gather and document client requirements, assess complexity, estimate effort and define timelines
Support pre-sales, estimation, client presentations, SOWs and sales-to-service transitions
Develop test scenarios and scripts and support feature releases, security, UAT and end-to-end testing
Drive operational excellence and transformational projects
Lead initial implementations, follow-on, upgrade and optimization projects
Manage HCM analysts and consultants, providing guidance, mentorship and feedback
Investigate business and technical requirements with analysts and architects
Present Workday HCM capabilities to clients and design tailored solutions
Support client testing of delivered reports
Strategize cutover plans and rollout activities
Support hypercare, catch-up transactions and production rollout
Manage issue resolution and escalate as necessary
Communicate with mid- and senior-level management
Leverage synergies between global information systems

Requirements

What you’ll need

Workday Certified in HCM
8+ years of total experience, including 7 years in Workday
BE / B.Tech / MCA / BSc
Extensive experience working with clients as a consultant to drive implementation projects
Demonstrated success leading HCM, Security & Onboarding implementation projects
Experience working with cross-functional teams across different delivery centers
Strong understanding of Workday module interactions and integrations
Up to date on Workday releases and product roadmap
Ability to recommend and implement industry- or country-specific Workday best practices
Experience working with a Workday implementation partner
Core HCM certification
Exceptional interpersonal and communication skills
Excellent verbal and written communication skills
Good troubleshooting and technical skills
Ability to work independently
Flexibility to work across US, Canada and Europe time zones
Must work at least three days per week in the office or onsite with clients

Benefits

Comp & perks

Professional development opportunities
Career advancement opportunities
Supportive leaders
Vibrant and inclusive culture
Flexible work environment
Benefits and rewards to enhance well-being
Hybrid work flexibility
Collaboration, connections and professional development benefits from working together in the office