Manager – Lead Specialist, H&B Consulting

Marsh McLennan

. Assist lead consultants in serving clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies .

Posted 10/27/2026full-timeGurugram • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in US Healthcare and Benefits consulting, with strong analytical skills to interpret healthcare data and manage client relationships effectively. Proficient in project management and client communication, ensuring compliance and delivering tailored benefit program strategies.

Highest-signal resume keywords

US Healthcare ExperienceClient Relationship ManagementProject Management SkillsQuantitative And Qualitative Analytical SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare Data AnalysisBenefit Program Strategy ImplementationClient Documentation ManagementOpen Enrollment Benefit Guide DevelopmentProposal And Report Drafting

Soft Skills

Excellent Communication SkillsStrong Attention To DetailOrganizational SkillsIntellectual CuriosityFlexibility And Adaptability

Tools & Technologies

Mercer Proprietary ToolsMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Group Health PlansWelfare PlansCompliance ReportingCarrier Contract MarketingHealth Exchange Discipline

About the role

Key responsibilities & impact

Assist lead consultants in serving clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies
Learn clients’ current US healthcare benefit and group programs, including plan designs, healthcare cost factors, carrier contract marketing and renewal processes, compliance reporting, and open enrollment periods
Draft and structure client communications and collateral, including emails, proposals, letters, reports, spreadsheets, and presentations
Analyze, benchmark, compare, and interpret healthcare data; present insights to the core team
Aid in developing open enrollment benefit guides
Engage with client vendors regarding deliverables, documentation, data, and issue resolution
Project manage and coordinate with internal specialty teams and centers of excellence on client deliverables
Coordinate with actuaries to provide underwriting data and accurately capture inputs in client materials
Monitor day-to-day client interactions, provide support, and escalate appropriately
Support client compliance requirements
Manage and maintain client documentation and data files
Use Mercer’s proprietary tools, templates, and best practices
Interact daily with US-based core client team members
Peer review work completed by Global Analyst (Level C)

Requirements

What you’ll need

Prior 8+ years of work experience in US Healthcare and Benefits background
7+ years of relevant experience in consulting a client during implementations, ongoing relationship management, or design/management of group health and welfare plans in a consulting, brokerage, or carrier environment
Bachelor's degree with concentration(s) in business, math, statistics, economics, public health, and/or other related field is preferred
Working knowledge of Microsoft Office—Word, Excel, and PowerPoint
Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling
Strong quantitative and qualitative analytical skills
Demonstrated success in managing client issues and relationships; some experience in growing relationships with current clients
Superior organizational skills and flexibility to work under tight deadlines and changing client needs
Intellectual curiosity and interest in developing new skills and deepening knowledge of the US Healthcare industry
Ability to work in teams and independently across multiple clients
Strong attention to detail
Self-starter attitude and ability to work with ambiguity
Flexibility and proven ability to diagnose and resolve issues
Strong project management skills and ability to follow multiple work streams
Client experience with a consulting company, insurance company, brokerage, or in health and benefits or health exchange discipline is good to have
Ability to travel as needed
Experience working directly with US-based clients
Track record of critical thinking beyond standard operating procedures
Comfort bringing a distinct point of view to internal discussions
Proven ability to build and sustain relationships with US-based colleagues
Proven fast learner with initiative and ability to emulate from example
Applicants should be flexible working in shifts

Benefits

Comp & perks

Professional development opportunities
Interesting work and supportive leaders
Vibrant and inclusive culture
Career opportunities
Benefits and rewards to enhance well-being
Flexible work environment
Hybrid work flexibility
Collaboration, connections and professional development benefits of working together in the office