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Manager/Senior Manager Business Analyst – Health Practice
Marsh McLennan. Partner with Product Owners, consultants, clients, and technology teams to define objectives, roadmaps, and delivery priorities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis and product delivery within the healthcare and insurance sectors, with a strong focus on Agile methodologies, requirements gathering, and stakeholder management. Proficient in translating complex business needs into actionable solutions while mentoring junior analysts and driving continuous improvement.
Highest-signal resume keywords
Business AnalysisAgile MethodologiesRequirements GatheringStakeholder ManagementHealthcare Analytics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements GatheringProcess ModelingUser StoriesAcceptance CriteriaBacklog ManagementUser Acceptance TestingProject ManagementAnalytical SkillsCritical ThinkingProblem Solving
Soft Skills
FacilitationPresentation SkillsOrganizational SkillsRelationship BuildingDecision Making
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointVisioAccessJiraAzure DevOpsSQLRSASPython
Industry Keywords
Health InsuranceHealthcareActuarial ServicesEmployee BenefitsInsurance Industry
Tech Stack
Tools & technologiesAzurePythonSQLVBA
About the role
Key responsibilities & impact- Partner with Product Owners, consultants, clients, and technology teams to define objectives, roadmaps, and delivery priorities
- Lead requirements gathering, stakeholder interviews, workshops, process analysis, and solution design
- Develop business requirements, process flows, user stories, functional requirements, and acceptance criteria
- Translate complex business, actuarial, operational, and regulatory needs into clear direction for delivery teams
- Manage and refine product backlogs, ensuring features and user stories align with business priorities
- Facilitate Agile ceremonies, including planning, backlog refinement, showcases, and retrospectives
- Support initiatives involving health insurance, healthcare analytics, pricing, product development, reserving, risk management, regulatory matters, and strategic planning
- Collaborate with System Analysts, developers, actuaries, data scientists, and quality assurance teams
- Support user acceptance testing, business validation, implementation readiness, and stakeholder sign-off
- Track scope, risks, issues, dependencies, and decisions across multiple workstreams
- Present recommendations, options, and trade-offs to senior stakeholders
- Mentor junior Business Analysts and contribute to continuous improvement of delivery practices
- Build strong relationships with clients, colleagues, and industry stakeholders
Requirements
What you’ll need- Bachelor’s or master’s degree in Business, Actuarial Science, Mathematics, Statistics, Finance, Information Systems, or a related field
- 7+ years of experience in business analysis, product delivery, consulting, healthcare, health insurance, actuarial services, or a related field
- Experience leading business analysis activities from discovery through implementation
- Experience working in an Agile environment, including Scrum or Kanban
- Strong knowledge of requirements gathering, process modeling, user stories, acceptance criteria, backlog management, and user acceptance testing
- Experience working with Product Owners, technology teams, business stakeholders, and senior leaders
- Knowledge of health insurance, healthcare, employee benefits, actuarial consulting, or the broader insurance industry preferred
- Strong analytical, critical-thinking, problem-solving, project management, and organizational skills
- Excellent written, verbal, facilitation, presentation, and stakeholder management skills
- Ability to work independently, manage competing priorities, and make sound decisions with limited direction
- Advanced proficiency in Microsoft Excel and PowerPoint
- Experience with Visio, Access, Jira, or Azure DevOps preferred
- Experience with SQL, R, SAS, VBA, Python, or another programming language is a plus
Benefits
Comp & perks- Competitive benefits
- Paid time off for actuarial exam study and exam day
- Financial support for actuarial exam materials
- Reimbursement of actuarial exam costs
- Salary increases after passing actuarial exams
- First-time pass bonuses
- Year-end bonuses based on personal and corporate performance
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
- Flexible work environment and remote-work flexibility
- Employee groups supporting LGBT+ employees, racially and ethnically diverse employees, women, family life, introverts, and veterans
- Inclusive and supportive work environment
- Professional development and collaboration opportunities