Operational Risk Leader

Marsh McLennan

. Lead the design and implementation of a standardized operational risk and internal control framework for Marsh’s brokerage and advisory environment .

Posted 9/30/2026full-timeNew York City • New York • United StatesSenior💰 $127,700 - $271,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading the design and implementation of operational risk frameworks, including RCSA and governance reporting, while effectively partnering with various stakeholders to enhance risk governance and control execution.

Highest-signal resume keywords

Operational Risk ManagementInternal Controls FrameworkRisk GovernanceOperational ResilienceExecutive Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk Framework ImplementationRoot Cause AnalysisKey Risk Indicators (KRIs)Data-Driven PrioritizationScenario AnalysisIssue ManagementControl LibrariesGovernance ReportingOperational Failures AnalysisRegulatory Exposure Management

Soft Skills

Leadership SkillsInfluencing SkillsAnalytical Capability

Industry Keywords

Financial ServicesInsurance BrokerageRisk AdvisoryProfessional ServicesComplianceAudit

About the role

Key responsibilities & impact

Lead the design and implementation of a standardized operational risk and internal control framework for Marsh’s brokerage and advisory environment
Drive operational risk event, issue, and remediation management, including incident triage, root cause analysis, closure validation, and sustainable corrective actions
Build and enhance key risk indicators, dashboards, thematic reporting, and executive-level governance materials
Partner with business, operations, and technology leaders to embed control-by-design into transformations, new products, vendor changes, and operating model enhancements
Lead or support operational resilience efforts, including scenario analysis, continuity planning, and coordination across critical business services and third-party dependencies
Connect the First, Second, and Third Lines to strengthen risk governance, control execution, and closure of findings
Serve as a technical practice leader and strategic partner to the First Line
Partner with Risk & Compliance and Internal Audit

Requirements

What you’ll need

15+ years of experience in operational risk, internal controls, operational resilience, and/or risk governance within financial services or complex professional services environments
Demonstrated success building and implementing risk frameworks, including RCSA, issue management, control libraries, and governance reporting
Strong leadership and influencing skills across matrixed business, operations, technology, compliance, and audit teams
Deep understanding of operational failures, client harm, regulatory exposure, reputational risk, and E&O outcomes
Experience within insurance brokerage, risk advisory, or a closely related intermediary environment
Strong analytical capability using metrics, KRIs, scenario analysis, and data-driven prioritization
Excellent executive communication skills
Ability to work in the local office or onsite with clients at least three days per week

Benefits

Comp & perks

Professional development opportunities
Supportive leaders and inclusive culture
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Flexible remote work and office collaboration options
Performance-based incentives may be available