Operational Risk Leader

Marsh McLennan

. Lead the design and implementation of a standardized operational risk and internal control framework for Marsh’s brokerage and advisory environment .

Posted 9/23/2026full-timeNew York City • New York • United StatesSenior💰 $127,700 - $271,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in operational risk management, internal controls, and operational resilience within financial services, with a strong focus on building and implementing risk frameworks and governance reporting. Capable of leading cross-functional teams and enhancing risk governance through effective communication and strategic partnerships.

Highest-signal resume keywords

Operational Risk ManagementInternal Controls FrameworkRisk Governance ReportingOperational ResilienceLeadership and Influencing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk Control Self-Assessment (RCSA)Issue ManagementKey Risk Indicators (KRIs)Scenario AnalysisData-Driven Prioritization

Soft Skills

Executive CommunicationAnalytical Capability

Industry Keywords

Financial ServicesInsurance BrokerageRisk AdvisoryRegulatory ExposureReputational Risk

About the role

Key responsibilities & impact

Lead the design and implementation of a standardized operational risk and internal control framework for Marsh’s brokerage and advisory environment
Drive operational risk event, issue, and remediation management, including incident triage, root cause analysis, closure validation, and corrective actions
Build and enhance key risk indicators, dashboards, thematic reporting, and executive-level governance materials
Partner with business, operations, and technology leaders to embed control-by-design into transformations, new products, vendor changes, and operating model enhancements
Lead or support operational resilience efforts, including scenario analysis, continuity planning, and coordination across critical business services and third-party dependencies
Connect the First, Second, and Third Lines to strengthen risk governance, control execution, and closure of findings
Serve as a technical practice leader and strategic partner to the First Line
Partner with Risk & Compliance and Internal Audit

Requirements

What you’ll need

15+ years of experience in operational risk, internal controls, operational resilience, and/or risk governance within financial services or complex professional services environments
Demonstrated success building and implementing risk frameworks, including RCSA, issue management, control libraries, and governance reporting
Strong leadership and influencing skills across matrixed business, operations, technology, compliance, and audit teams
Deep understanding of operational failures, client harm, regulatory exposure, reputational risk, and E&O outcomes
Experience within insurance brokerage, risk advisory, or a closely related intermediary environment
Strong analytical capability using metrics, KRIs, scenario analysis, and data-driven prioritization
Excellent executive communication skills
Must work in the local office or onsite with clients at least three days per week

Benefits

Comp & perks

Professional development opportunities
Supportive leaders and inclusive culture
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Flexible hybrid work environment
Performance-based incentives may be available