Senior Client Account Executive, Employee Health & Benefits

Marsh McLennan

. Build and maintain strong relationships with key clients and carriers through phone, email, and in-person interactions .

Posted 9/17/2026full-timeGlen Allen • New Jersey • United StatesSenior💰 $64,700 - $120,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client relations and communication skills while effectively managing accounts and mentoring team members. Proficient in insurance industry practices, including EHB claims data and EB compliance, with a focus on delivering exceptional client service.

Highest-signal resume keywords

Client Relations SkillsEHB Claims Data UnderstandingEB Compliance KnowledgeMicrosoft Office ProficiencyInsurance Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Service PlansCross-Sell OpportunitiesRenewal Process ManagementMarketing Materials PreparationClaims Service AdministrationAlternative Funding ArrangementsPharmacy ProgramsCare Management SolutionsWellness SolutionsRecord Maintenance

Soft Skills

Excellent Communication SkillsCooperative NatureTactfulnessMotivational SkillsTeam Morale Maximization

Tools & Technologies

Client Management SystemsMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

Bachelor's Degree or Equivalent Education

Industry Keywords

Insurance IndustryClient ManagementLegislative ChangesSeminars AttendanceMarketing Efforts

About the role

Key responsibilities & impact

Build and maintain strong relationships with key clients and carriers through phone, email, and in-person interactions
Develop and execute comprehensive client service plans for assigned accounts
Coordinate internal and external activities for new and renewal accounts
Identify cross-sell opportunities and recommend new lines of coverage
Collaborate with Producers and Marketing Account Executives to oversee the renewal process
Coordinate meetings to present renewal proposals and supporting documentation
Lead marketing efforts for accounts as needed
Prepare and present marketing materials
Work with service teams to deliver required forms and documentation
Assist clients and internal staff with administration, billing, and claims service questions
Maintain detailed records in client management systems
Attend seminars and carrier meetings to stay current on products and legislative changes
Mentor team members and perform additional duties as assigned

Requirements

What you’ll need

Bachelor's degree or equivalent education and related training
7+ years of relevant insurance industry experience
Strong client relations skills
Excellent communication skills and service orientation
Cooperative nature and tactfulness to resolve client and company problems
Ability to provide direction, constructive feedback, development and training
Ability to motivate others to maximize productivity and team morale
Strong understanding of EHB claims data
Experience with alternative funding arrangements, pharmacy programs, care management and wellness solutions
Knowledgeable in EB Compliance
Demonstrated skillset with Microsoft Office
Proficiency with Excel and PowerPoint